Who You Will Work With:

The vacant Product Readiness & Change Risk, Lead role will report to the Leader, Quality & Certification CoE. This role is responsible for ensuring that all product and technology changes meet enterprise standards for delivery readiness, risk management, and operational acceptance within the Enterprise Delivery Framework (EDF). This role plays a critical leadership function in embedding consistent, risk-based governance and gating discipline across the delivery lifecycle, ensuring that changes are fit-for-purpose, traceable, and production-ready before release. The role directly supports Interac’s objective to strengthen delivery quality and reduce production risk by shifting from judgement-based, late-stage controls to structured, evidence-driven readiness and risk management practices.

What YouWillDo:

• Own and operationalize readiness gating across EDF, with particular focus on:
  • Build readiness
  • SIT / performance readiness
  • Production approval
  • Operational acceptance

• Ensure clear exit criteria and evidence are defined, measurable, and consistently executed across teams
• Drive standardization of readiness artefacts, checklists, and evidence models to support auditability and traceability
• Establish and lead a proactive, lifecycle-based approach to change risk management, ensuring:
  • Risks are identified at intake and throughout the lifecycle (not just at release stage)
  • Consistent risk evaluation across products and initiatives

• Implement and mature initiative evaluation and risk scoring approaches to determine appropriate governance rigor and gates
• Partner with Risk, Security, and Product teams to align operational, regulatory, and technology risks
• Partner with Technology Operations and Product teams to
  • Ensure consistent application of readiness standards
  • Clarify accountability between Product, Engineering, and Operations
  • Embed readiness requirements early in the delivery lifecycle (not just pre-release), addressing current late-stage validation gaps

• Provide guidance, frameworks, and tooling direction to enable operational teams
• Define and standardize enterprise operational readiness expectations across all products and delivery teams,
• Establish repeatable, enterprise-wide readiness practices that shift the organization from decentralized, inconsistent readiness approaches to standardized, evidence-based operational assurance
• Define delivery KPIs (e.g., predictability, cycle time, milestone achievement).
• Drive data-informed improvements across delivery practices.
• Act as a change leader for EDF adoption. Drive awareness, training, and coaching across squads and product teams

WhatYou Bring:

• Bachelor’s Degree in Software Engineering, Computer Science, or related discipline.
• PMP, PMI-ACP, SAFe Agilist certifications are considered an asset.
• 7+ years of experience in software delivery lifecycle governance, release management, or operational readiness
• Proven track record operating in complex, regulated environments (e.g., financial services, payments)
• Experience implementing or supporting enterprise delivery frameworks, gating models, or quality control practices
• Demonstrated ability to work across Product, Engineering, and Operations within a matrixed organization
• Strong understanding of end-to-end SDLC, including requirements, build, testing, release, and operational acceptance
• Expertise in change risk management, including early risk identification, classification, and mitigation
• Experience defining and applying operational readiness standards (e.g., monitoring, resiliency, incident readiness)
• Ability to design and implement evidence-based controls, gating criteria, and traceability practices
• Skilled in establishing enterprise standards and improving consistency across diverse delivery models

What We27re Offering:

The hiring range for this position is $125,000.00 - $145,000.00, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

• Generous vacation and wellness days to help you recharge
• Comprehensive employer-paid benefits coverage for peace of mind
• Market-leading employer-funded RRSP program to invest in your future
• Flexible hybrid work model for better work-life balance
• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
• Pregnancy and parental leave top-up to support growing families
• Charitable donation matching with United Way to amplify your impact