Victaulic Company of America

Product Quality Assurance Supervisor

Victaulic Company of America • $75K — $95K *
Easton, PA 18042In-Person
Manufacturing & Automotive
5 - 7 years of experience
Reposted 1 week ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Chemistry, Materials Science, or related technical field.
  • 7+ years of progressive experience in quality assurance with a focus on laboratory operations.
  • Demonstrated capability to manage teams in a structured setting.
  • Experience in driving process improvements and cross-functional collaboration.

Responsibilities

  • Lead and supervise laboratory operations and technical staff, focusing on performance and workflow.
  • Manage daily lab activities to align with business needs and priorities.
  • Oversee all aspects of Product Evaluation Requests from initiation to closeout.
  • Implement process improvements to eliminate bottlenecks and standardize workflows.
  • Communicate essential findings to Quality Assurance, Application Engineering, and Sales teams.
  • Develop and manage Key Performance Indicators for lab operations.
  • Ensure compliance with safety regulations and company policies.

Benefits

  • Daily onsite work with no remote options, promoting team cohesion.
  • Opportunity for global travel (approx. 5-15%) in the future.
  • Engagement in continuous improvement initiatives enhancing team operations.
Full Job Description
Job Description

Product Quality Assurance Supervisor

Global Quality Dept- Corporate

Onsite Daily, no remote option. Global travel in future approx. 5-15%

Position Overview:

We are seeking an experienced Laboratory Technician Supervisor to join our Quality Assurance team in Easton, PA. This full-time position reports to the Global Quality Assurance Manager. The Laboratory Technician Supervisor will provide leadership and operational oversight to the laboratory operations while managing critical quality processes. The successful candidate will oversee Product Evaluation Request (PER) logistics, analysis, and closeout procedures while leading a team of laboratory technicians to ensure the highest standards of product quality and compliance.

Key Responsibilities:
  • Provide direct leadership and supervision for laboratory operations and technical staff focusing on performance management, workflow efficiency, and staff development
  • Oversee daily lab operations, ensuring effective prioritization of work to meet business needs
  • Manage comprehensive PER logistics from initiation through material handling, assignment, analysis, review, and final closeout
  • Ensure timely and prioritized lab review of all PER according to established protocols and identify and remove process bottlenecks, standardize workflows, and implement process improvements
  • Communicate critical findings and recommendations to Quality Assurance, Application Engineering, and Sales teams
  • Develop, implement, and manage Key Performance Indicators (KPIs) for laboratory operations
  • Maintain accurate documentation and reporting of laboratory activities and results
  • Implement corrective action programs based on analysis of quality data and testing outcomes
  • Drive continuous improvement initiatives to enhance laboratory efficiency and effectiveness
  • Ensure adherence to all safety regulations and company policies within the laboratory environment
  • Serve as coach and mentor to laboratory and technical staff, fostering accountability, engagement and growth

Qualifications:
  • Bachelor's degree in Engineering, Chemistry, Materials Science, or related technical field
  • Minimum 7+ years of progressive experience in quality assurance, with demonstrated history managing laboratory operations or customer incident management systems.
  • Proven ability to manage teams and operational processes in a structured environment.
  • Experience driving process improvements, workflow optimization, and cross-functional collaboration.

Technical Skills:
  • Proficiency in data analysis software and statistical analysis tools
  • Knowledge of quality management systems and testing equipment
  • Understanding of corrective action programs and root cause analysis methodologies
  • Familiarity with industry standards and regulatory compliance requirements

Key Competencies:
  • Strong analytical and problem-solving abilities with attention to detail
  • Excellent leadership and team management skills; motivate and guide a diverse technical team
  • Effective written and verbal communication skills
  • Ability to prioritize multiple projects and meet deadlines in a fast-paced environment
  • Experience mentoring and developing technical staff
  • Understanding of lean manufacturing principles and continuous improvement methodologies
  • Strong organizational skills and ability to manage complex processes
  • Ability to travel globally

Preferred Qualifications:
  • Previous experience managing laboratory personnel and technicians
  • Background in mechanical systems, pipe joining, or related industrial applications


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About Victaulic Company of America

Victaulic Company of America is a leading manufacturer of mechanical pipe joining systems, including couplings, fittings, and valves. The company's products are used in a variety of industries, including construction, oil and gas, mining, and water treatment. Victaulic's mission is to provide innovative solutions that improve efficiency, safety, and sustainability in the piping industry. The company was founded in 1919 and is headquartered in Easton, Pennsylvania. Victaulic has operations in more than 120 countries and employs over 4,500 people worldwide.
Learn more about Victaulic Company of America
Size
4,500 employees
Industry
Manufacturing & Automotive
Founded
1919
* Ladders Estimates

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