3+ years of clinical research experience preferred, with knowledge of clinical research operations and technology workflows.
Experience in project or program management, coordinating complex initiatives from planning to implementation.
Familiarity with highly regulated environments like healthcare or life sciences.
Proven ability to manage project scope, timelines, risks, and dependencies for large-scale projects or technology implementations.
Experience translating clinical research needs into actionable project requirements and plans.
Responsibilities
Lead planning and delivery of clinical research technology projects, defining scope and success measures.
Partner with technical leads to assess requirements and inform project plans.
Develop and maintain project schedules aligned with clinical research priorities.
Facilitate project meetings, communicating progress and escalating issues as needed.
Manage project risks and scope changes, coordinating mitigation plans.
Track project budgets and resource use, communicating variances to stakeholders.
Coordinate cross-functional work across product, technology, and operational teams.
Benefits
Hybrid work schedule with flexibility.
Opportunity to work at a leading cancer research institution.
Engagement in impactful clinical research initiatives.
Collaboration with cross-functional teams in a dynamic environment.
Full Job Description
Exciting Opportunity at MSK: Product Manager II, Clinical Research Informatics and Technology (CRIT)
Join Memorial Sloan Kettering Cancer Center (MSK) as a Product Manager II supporting Clinical Research Informatics and Technology (CRIT). This role emphasizes project management and the delivery of technology initiatives that support clinical research. Partnering across technical and operational teams, you will coordinate project planning and execution, manage timelines and dependencies, and guide technology implementations and workflow improvements in a highly regulated environment.
Role Overview
Lead the planning and delivery of assigned clinical research technology projects, defining scope, objectives, deliverables, milestones, and success measures with stakeholders.
Partner with Architecture and Technical Leads to assess technical requirements, solution options, and implementation considerations that inform project plans.
Develop and maintain project plans, schedules, and resource needs aligned with clinical research priorities and the broader IT service portfolio.
Facilitate project meetings and communicate progress, decisions, risks, and issues to stakeholders and leadership; escalate blockers and coordinate timely resolution.
Coordinate with planning, relationship-management, and capacity-planning teams to align project demand, resource availability, and delivery commitments.
Manage project risks, issues, dependencies, and scope changes, documenting impacts and coordinating mitigation plans to keep initiatives on track.
Track project budgets and resource use in partnership with financial and technical stakeholders, communicating variances and supporting informed tradeoffs.
Coordinate cross-functional work across product, technology, and operational teams, clarifying responsibilities and managing shared infrastructure and service dependencies.
Guide technology implementations and significant process or system change, coordinating testing, rollout readiness, stakeholder communications, and transition to ongoing support.
Key Qualifications
3+ years of clinical research experience preferred, with an understanding of clinical research operations, technology, or related workflows.
Experience in project or program management, or a related role coordinating complex initiatives from planning through implementation; product management or clinical research coordination experience with substantial project delivery responsibilities is also relevant.
Experience working within a highly regulated environment, such as healthcare, clinical research, life sciences, financial services, or another regulated industry.
Demonstrated experience managing project scope, timelines, risks, dependencies, and cross-functional deliverables for large-scale projects, technology implementations, or significant process and organizational change; experience with an Epic implementation or comparable enterprise transformation is a plus.
Experience partnering with technical and operational stakeholders to translate clinical research or customer needs into clear project requirements, actionable plans, and implementation priorities.
Previous people-management or direct-report experience is a plus, but not required.
Core Skills
Project Planning & Delivery: Builds actionable project plans, coordinates resources and milestones, and drives delivery against agreed scope, timelines, and success measures.
Risk Management & Change Leadership: Anticipates risks, resolves issues, manages scope changes, and helps stakeholders prepare for technology implementations and evolving workflows.
Cross-Functional Coordination: Builds effective partnerships across clinical research, technology, operational, and leadership teams, clarifying responsibilities and maintaining alignment on deliverables.
Operational & Technical Understanding: Understands complex clinical research workflows and partners with technical experts to clarify requirements, assess dependencies, and plan practical implementation approaches.
Communication & Stakeholder Management: Clearly communicates project status, priorities, risks, decisions, and tradeoffs, facilitating timely input and escalating issues when needed.
Additional Information
Schedule: 9am - 5pm Monday - Friday with additional flexibility
Location: Hybrid (Home and 633 3rd Avenue)
Reporting To: Clinical Research Informatics & Technology Leadership
Helpful Links:
Compensation Philosophy
Benefits
Pay Range: $124,000.00 - $204,700.00
FSLA Status: Exempt
About Memorial Sloan Kettering Cancer Center
Memorial Sloan Kettering Cancer Center is a world-renowned cancer treatment and research institution located in New York City. The center was founded in 1884 and has since become one of the leading cancer centers in the world, with a focus on patient care, research, and education. Memorial Sloan Kettering Cancer Center employs over 20,000 people, including doctors, nurses, researchers, and support staff, and treats over 500,000 patients each year. The center is known for its innovative treatments and cutting-edge research, which has helped to improve the lives of cancer patients around the world. Memorial Sloan Kettering Cancer Center is committed to finding a cure for cancer and improving the quality of life for cancer patients everywhere.
