What You Will AchieveThis role supports product lifecycle management by helping develop, launch, and evolve products that create value for customers, partners, and end users. You will translate customer needs and market insights into internal priorities, partner closely with Sales as a key point of contact, and support sales enablement, growth strategies, product launches, and pricing. This role is vital to Firetrace's overall strategy, goals, and growth initiatives as the company expands internationally.
- Gather customer, partner, and internal stakeholder feedback
- Support product launch planning and execution
- Partner with Sales and Marketing on positioning, enablement, and adoption
- Develop product requirements and business cases
- Manage projects for key customer initiatives
- Monitor product performance and recommend improvements
- Help prioritize product initiatives based on customer value, commercial opportunity, and strategic fit
What You Bring- Bachelor's degree in a related field, plus 0-2 years of relevant experience. Additional work experience in lieu of degree is acceptable
- Exposure to product development, business analysis, consulting, engineering, design, customer success, or project management
- Experience working in cross-functional teams and leading projects
- Demonstrated ability to lead initiatives and deliver results
- While not required, experience with project management & collaboration tools (Monday.com, Miro, etc.), Customer Relationship Platforms (Hubspot, Salesforce), and familiarity with Agile principles and iterative product development is beneficial
Why You'll Love Working Here- Leadership team that truly cares about company culture and our employees
- Hybrid work environment to maximize collaboration and productivity, while embracing true work/life balance and flexibility
- Top-tier benefit package, including premium healthcare benefits with low-cost premiums, 401K with company match, company-paid life and disability insurance, parental leave, tuition reimbursement, wellness program, free healthy snacks in office, and more!
- Ability to have direct impact on company success - your work is seen and valued by leaders, not lost in a big machine
If you're curious, collaborative, resilient, and eager to make a difference, we'd love to meet you. Our team is committed to building a better world and welcoming brilliant people with different backgrounds, experiences, and perspectives.
#firetrace #LI-SS8
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