Full Job Description
Product Manager - Digital Customer Experience
Architectural Products Group
Atlanta, Georgia, United States
Job ID: 527475
Job Summary
Oldcastle is looking for a Product Manager, Digital Customer Experience, to drive digital initiatives to our business websites from discovery and design through development and delivery. The Product Manager, Digital Customer Experience will serve as the liaison across brand, digital solutions, product, creative, sales, and operational teams to own the digital product vision, populate and prioritize the backlog, establish and navigate the digital product roadmap, and facilitate delivery of digital product enhancements.
Job Location
This role is hybrid and located out of our corporate office in Atlanta, GA.
Job Responsibilities
34; Product/Project Management - employ agile project management and continuous improvement methodologies to streamline the product development cycle
34; Customer Obsession - represent the voice of customer to ensure digital investments are aligned with customer needs, create customer value, and simplify the path to purchase
34; Experience Design - demonstrate familiarity with user experience principles, inspire creative concept development in alignment with underlying business objectives
34; User Stories - define business, technical, functional requirements via actionable user stories and acceptance criteria for development
34; Backlog Management - own enhancement intake process and respective delivery roadmap to bring those features to life
34; Stakeholder Collaboration - partner with business stakeholder, product management, design services, digital solutions, and technical development teams to prioritize tasks, delegate resources, and drive incremental change
Job Requirements
34; A degree in a business-related field such as communications, web design, or marketing is preferred
34; 3+ years' experience
34; Excellent communication, strong attention to detail, problem-solving abilities, stakeholder management, and project management skills are essential
34; Experience with digital product management, project management, agile methods, analytics platforms, and digital marketing is beneficial. Ability to multi-task, prioritize, and manage multiple projects
What CRH Offers You
34; Highly competitive base pay
34; Comprehensive medical, dental and disability benefits programs
34; Group retirement savings program
34; Health and wellness programs
34; An inclusive culture that values opportunity for growth, development, and internal promotion