The WorkThe Product Manager, Deposits Portfolio develops and implements product strategies to drive customer engagement with the payments and spending portfolio, supports the development and launch of new products to market, optimizes existing processes, and improves the customer experience. The role requires deep understanding of the product construct, a customer-centric approach, and the ability to use data to identify opportunities to evolve the deposit portfolio. The Product Manager supports new projects from ideation through implementation, development, and launch, working with multidisciplinary teams and strategic partners.
The Core Responsibilities- Support the implementation of key projects with large multi-functional teams through ideation, requirements, implementation, and change management.
- Build strong knowledge of the PC Money Account product to identify opportunities to develop product features and functionalities.
- Leverage internal data and relevant information to make recommendations that help evolve the portfolio.
- Own the end-to-end process to create and implement customer lifecycle initiatives, including onboarding, retention, and engagement journeys.
- Collaborate with advertising agency partners and Data teams to bring customer lifecycle campaigns to life.
- Oversee continuous monitoring and management of product risks and compliance controls.
- Analyze and recommend customer experience enhancements for online banking to support product usability and engagement.
- Ensure the successful launch of new products or new features for existing products, and recommend improvements as needed.
- Use a broad strategic approach to understand competitors and help shape the 3-year plan for banking portfolio products.
Let's Talk About You- Bachelor's in business degree,
- 5+ years of experience in product management or product marketing management as a bank employee or consultant.
- Strong experience in product management, product strategy, project delivery, business casing, and forecasting.
- Ability to thrive in a fast-paced environment and work through ambiguous business challenges.
- Distinctive problem-solving skills and ability to think strategically.
- Previous product marketing management experience is preferred.
- Excellent analytical skills, with proven ability to synthesize data and derive strategic insights.
- Ability to work independently, proactively identify opportunities, and execute initiatives.
- Strong organizational skills and attention to detail.
- Ability to build and maintain strong, strategic relationships.
- Strong verbal and written communication skills.
- Strong knowledge of Microsoft Office, predominantly Excel and PowerPoint.
- People management experience: Not necessary.
What we offer [For full-time permanent roles]Competitive discretionary bonus
Market leading RRSP match program
🩺 Medical, dental, vision, life, and disability benefits
📝 Employee Share Purchase Plan
Maternity/Parental top-up while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Professional development and comprehensive Career Development program
A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from EQ Bank's additional office space located at
2200-25 Ontario Street, Toronto, ON.
