THE ROLE IN A NUTSHELLReporting to the Director of Product - Administration, the Product Manager, Administration drives the strategic development of products that enhance GreenShield+ administration capabilities. This role balances product vision, evidence-based decision-making, cross-functional collaboration, and hands-on delivery support to simplify complex administrative workflows and create meaningful value for members, administrators, and the business.
You will lead the development and execution of products and services that align with GreenShield's strategic goal of enabling efficient care, with a focus on scalable administration experiences, clear product roadmaps, and measurable outcomes.
Responsibilities:
- Lead the development and execution of administration-focused products and services that support efficient care and align with GreenShield's strategic priorities.
- Define, prioritize, and communicate product requirements while contributing to the long-term product vision and roadmap.
- Facilitate stakeholder discussions, evaluate needs, challenge assumptions, and translate insights into actionable product plans.
- Communicate product strategy, decisions, and roadmaps clearly to non-technical audiences through presentations, documentation, and working sessions.
- Collaborate with Product, Design, Architecture, Engineering, Operations, Marketing, and Sales teams throughout discovery, delivery, launch, and continuous improvement.
- Support go-to-market planning by partnering cross-functionally to prepare teams, align messaging, and contribute to successful product launches.
- Use industry trends, regulatory awareness, customer journey insights, and emerging technologies to inform product decisions.
- Support QA, launch readiness, and issue triage by assessing customer impact, business risk, and launch-critical priorities.
WHO WE'RE LOOKING FOR- 5+ years of product management experience, ideally in digital insurance and benefits, healthcare, or another complex and highly regulated environment.
- Experience with Agile ways of working and the full product lifecycle, including discovery, validation, delivery, launch, and continuous improvement.
- Experience building or managing platform products with multiple integrations and an understanding of how strong platforms enable scale and seamless experiences.
- Technical fluency and comfort partnering with engineering teams to discuss architecture, technical trade-offs, constraints, and delivery options.
WHAT WE OFFERBase Salary: CAD $94,406.00 - 142,069.00
Offer positioning: Determined using relevant experience, skills, internal equity and current market data.
Additional compensation: Eligible for a discretionary target bonus.
Total rewards: Health and dental coverage, retirement savings, well-being support (up to $10,000 per year for mental health) and competitive time off policy.
Posting disclosures: This is for an existing vacancy.
Work model: Hybrid
AFEW MORE DETAILSProficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.
GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn't align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through [redacted]. Information received relating to accommodation will be addressed confidentially.
AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.
