The Product Growth Manager will support go-to-market strategy and product experience for a portfolio of products, including Optional Life and Critical Illness. Working in close collaboration with teams such as Marketing, Sales, Operations and Digital Product, the Product Growth Manager will implement new strategies to drive member adoption and lead special projects. Reporting directly to the Product Director of Optional Benefits, your role is critical in managing a key portfolio in the Group Benefits space.
Position Responsibilities:- Project management: Establish and maintain a reporting framework to ensure product launch plans and status are clearly communicated to stakeholders across the organization
- Relationship management and influence: Develop relationships with individuals across the organization to identify opportunities for partnerships and ensure shared goals are reached
- Go-to-market strategy: Partner with Marketing, Distribution and Operations to build go-to-market plans and drive product adoption.
- Market analysis: Identify target sponsors and segments for promotional efforts to scale participation in products across the portfolio
- Product lifecycle management: Lead efforts to manage escalations across the product lifecycle, including risk, compliance and other operational issues
- Product excellence: Serve as subject matter expert on portfolio of products with cross-functional teams throughout Group Benefits as well as to external audiences
Shared Responsibilities:- Partner with Member and Sponsor digital teams to ensure that purchasing journeys and marketing collateral are engaging and optimal
- Collaborate across Business Units (BUs) to align distribution strategies with Group Benefits business practices, sponsor expectations and Canada segment goals
- Be the first point of contact for all questions and support sales/distribution on any product inquiries
Required Qualifications:- 5+ years of project management experience working with cross-functional teams to lead initiatives from scoping to execution
- Strong communication and relationship management skills
- Ability to clearly convey business priorities, project status, and to translate complex products into clear, compelling, value propositions
- High level of self-motivation and keen sense of owning and delivering on project deliverables
Preferred Qualifications:- Experience in consulting or a start-up environment
- Demonstrated ability to navigate ambiguity and solve problems creatively in a highly matrixed and regulated environment
- Willingness to travel as required
When you join our team:- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
Referenced Salary LocationToronto, Ontario
Working ArrangementHybrid
Salary range is expected to be between$92,900.00 CAD - $142,900.00 CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [redacted] for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [redacted] for more information about U.S.-specific paid time off provisions.
