2-4+ years of experience in building production software, preferably full-stack
Strong hands-on experience with Go or a willingness to learn quickly
Experience with large language models (LLMs), including tool use and prompt design
Fluency in data analysis, SQL, and experiment design
Proven track record of improving growth metrics and managing client lifecycles
Experience integrating referral and retention features into products
Self-starter with the ability to identify and solve problems independently
Comfortable in a small team environment with visible contributions
Product-oriented mindset with a focus on user experience
Responsibilities
Own the entire client lifecycle from acquisition to re-engagement
Design and implement automated systems for outreach and billing
Create re-engagement strategies for at-risk patients
Develop referral and growth loops within the product
Rapidly ship features and products, often within days
Set up tracking and reporting for conversion and lifecycle metrics
Integrate agents with existing workflows like CRM and scheduling
Ensure compliance and accuracy of agents in a healthcare context
Collaborate with cross-functional teams to streamline operations
Benefits
Opportunity to build impactful AI agents and growth systems
Full ownership of the client lifecycle
Work within a small, high-ownership team with direct access to leadership
Be part of a national platform at an early stage, allowing for significant influence
Equity and salary package in a high-growth environment
Full Job Description
Software Developer, Product, Growth & AI Agents Total Life • Hybrid, Vancouver, BC
The role We're a small team that ships fast, and we want a self-starter who thinks in funnels and builds with agents. You'll own the full client lifecycle, from the first touchpoint through booking, care, billing and re-engagement. You'll also build growth features into the platform itself, so every patient, family member and partner becomes a channel to the next patient. You won't wait for a spec. You'll spot the drop-off in the data, ship the fix, watch the results and keep iterating.
What you'll do
Own the full client lifecycle (acquisition, intake, eligibility, scheduling, sessions, billing and claims, retention and re-engagement) and make every handoff smooth
Design and build agentic systems that automate outreach, intake, insurance checks, appointment reminders, billing follow-up and re-engagement
Build re-engagement flows that spot patients at risk of dropping out of care and bring them back at the right moment, through the right channel
Build referral and growth loops into the product: patient and family referrals, provider and partner referral tools, and shareable moments that bring in new patients without paid ads
Ship features and products quickly, often in days, not quarters
Monitor what you ship: set up event tracking, dashboards, alerts and experiments, and report on what moved conversion, lifecycle and referral metrics
Connect agents and features to our real workflows: CRM, scheduling, insurance eligibility, billing, SMS and voice
Build evaluation and monitoring so agents stay accurate, safe and compliant in a healthcare setting
Work directly with the founder, operations, billing and marketing to turn bottlenecks into automated systems
Requirements
What you bring
2-4+ years building production software, full-stack preferred
Strong, hands-on experience with Go or willingness to learn quick
Hands-on experience building with LLMs: tool use, multi-step agents, prompt design and evals
Fluency with data. You're comfortable with SQL, analytics tools and experiment design, and you can explain what moved a metric and why
A track record of owning a funnel, lifecycle or growth metric and improving it
Experience building referral, viral or retention features into a product, not just running campaigns on top of one
A self-starter who picks the right problem, scopes it and ships it without being told
Comfort working on a small team where you wear many hats and your work is visible
A product eye: you notice friction and design simple solutions
Bonus: health tech, billing or claims systems, HIPAA, voice or SMS AI, or products for older adults
Benefits
Why Total Life
Build AI agents and growth systems that put real patients in front of real clinicians, with outcomes you can measure
Own the whole lifecycle, not just a piece of it
A small team with high ownership and a direct line to leadership
A national platform that's still early enough for you to shape it
Equity and salary package in a high growth environment
