Job Req ID: 30380
Job Summary:
Super Micro Computer, Inc. is currently seeking a Product Engineer who will be responsible for both pre and post technical sales activities in new and existing opportunities. Potential Candidate will be an individual contributor working closely with Business Development Management, Engineering, Sales and Extended teams to ensure overall technical design proposal meets customer requirements. From designing a rack system to verifying all its critical components to work well together is essential to our customers. A successful Product Engineer must possess fantastic resource management skills, whether it is being constrained by time, budget, and people. We are the best communicators in the company to promote a product, service, or a desired end-result.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
• Assist Business Development Managers, Sales, Field Application Engineers, and customers with project support for rack system products, including status tracking, documentation, and follow-up.
• Work across departments to support customer satisfaction and drive timely resolution of
assigned technical and delivery issues.
• Work with Business Development, Sales, Engineering, and Operations to understand business and technical requirements and help deliver the agreed products, services, and results.
• Configure and document rack systems, including servers, GPU platforms, switches, power distribution units, and network cables. Work includes compatibility checks, layout notes, power budget support, and cabling documentation, with senior review before customer or factory release.
• Follow defined escalation paths for assigned projects and support on-time delivery by keeping issues, owners, and dates visible.
• Contribute small features and workflow improvements to internal application systems used to run rack configuration, documentation, or project tracking.
• Propose practical process improvements that reduce duplicate work and improve handoffs among Sales, Engineering, and Operations.
• Maintain clear project records, including bills of materials, issue logs, meeting notes, and as-built or sample-build documentation.
Qualifications:
• Bachelor's degree in electrical engineering, Computer Engineering, Computer Science,
Information Technology, or a related field, or equivalent practical experience.
• 1-2 years of professional experience in computer systems, server systems, rack integration, datacenter operations, or a closely related internship or co-op.
• Working knowledge of the Linux command line and basic system administration tasks.
• Clear written and verbal communication skills, including the ability to present status and
technical notes to Sales, Engineering, and customers.
• Strong organizational skills, attention to detail, and follow-through on multi-step work with deadlines.
• Ability to work on-site during standard company working hours and to collaborate in person on builds, reviews, and customer support.
• Willingness to travel occasionally for domestic or international sample builds, factory support, or customer integration.
Please note that this position requires regular in-office attendance. The successful candidate is expected to be present in the office during standard working hours as determined by the company. In-office collaboration and participation in team meetings, training sessions, and other on-site activities are essential aspects of this role. Candidates should consider the commuting distance and be prepared to fulfill their responsibilities in the designated office location.
Salary Range
$90,000 - $100,000
The salary off ered will depend on several factors, including your location, level, education, training, specifi c skills, yearsof experience, and comparison to other employees already in this role. In addition to a comprehensive benefi tspackage, candidates may be eligible for other forms of compensation, such as participation in bonus and equity awardprograms.
