Truist Financial

Process Analyst II

Truist Financial$74K — $134K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, engineering, design, or technology, or equivalent experience
  • Four years of relevant experience in banking, financial services, or related industry
  • Strong analytical skills for problem-solving
  • Proficient in business process management (BPM) for mapping
  • Self-starter with strong communication and collaboration skills
  • Proficient in Microsoft Office applications
  • Experience in process mapping and/or modeling
  • Familiar with problem-solving tools for process improvement

Responsibilities

  • Support process improvement initiatives and engineering projects
  • Analyze business needs and develop solutions with project teams
  • Implement data collection plans for process engineering projects
  • Provide recommendations for process improvements based on analysis
  • Facilitate project meetings and document outcomes
  • Manage small-scale project initiatives
  • Ensure process maps accurately reflect discussions and decisions

Benefits

  • Medical, dental, and vision insurance
  • Life insurance and disability coverage
  • Tax-preferred savings accounts and 401k plan
  • Minimum of 10 vacation days and 10 sick days
  • Paid holidays and potential access to pension plans
  • Eligibility for restricted stock units and deferred compensation plans
Full Job Description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Support process improvement initiatives, engineers, and leads. Gather process requirements and provide operational/analytical support for Process Engineers. May identify or assist in identifying gaps and efficiency opportunities and may make recommendations based on analysis. Interact with business SMEs to ascertain information and details in support of research and evaluations.

Note: Consult Enterprise Change and Transformation Office - Process Design and Engineering COE prior to use

Please note: to be considered for this role, candidates must work in one of the following Truist office locations 5 days per week:

  • Charlotte, NC - 214 North Tryon Street

  • Raleigh, NC - 3201 Beechleaf Court

  • Greensboro, NC - 7701 Airport Center Drive

  • Atlanta, GA - 303 Peachtree Street

  • Richmond, VA -1001 Semmes Avenue

No Full Remote/Telecommute. No Relocation Assistance.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

1.    Provide business process based solutions to complex problems. Act as a Process SME for projects with moderate budgets or of a short to intermediate duration.
2.    Work with project teams, lines of business and other IT resources to analyze and develop solutions to satisfy business needs. Under general direction, instruct, direct, and check the work of other business analysts. Act independently or as a member of a project team to consult on complex projects.
3.    Develop and implement a data collection plan in support of projects led by Process Engineers
4.    Assist with providing process improvement recommendations based on analysis of process maps, data collection, and root cause analysis
5.    Facilitate and document project meetings and design sessions
6.    Manage small project initiatives with limited scope.
7.    Facilitate and document process mapping sessions, including ensuring documentation accurately reflects process owner discussion
8.    Prioritizes responsibilities to balance initiatives and deliverables.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
2.    Four years of process or project analyst or relevant industry experience in banking, financial services, or other services industry 
3.    Strong analytical skills
4.    Proficient with business process management (BPM) standards for mapping purposes.  
5.    Self-starter, highly-motivated, change agent with strong interpersonal, communication, collaboration and leadership skills
6.    Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
7.    Demonstrated proficiency with Process mapping and/or process modeling 
8.    Knowledgeable in applying problem solving toolsets to then create or draft process improvement deliverables
Click to enter text.


Preferred Qualifications:
1.    Certified Six Sigma Green Belt
2.    Quality/process improvement-related designation.
3.    Solid understanding of program and project management disciplines, techniques and approaches.
4.    Certified Associate in Project Management (CAPM)

The annual base salary for this position is $74,660.00 - $134,380.00.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

About Truist Financial

Truist Financial Careers

Join the dynamic team at Truist Financial, a leader in the financial services sector, and propel your career to new heights. At Truist Financial, we offer more than just job opportunities; we provide a platform for professional growth and innovation in an environment that values diversity and leadership.

Why Truist Financial?

At Truist Financial, we are committed to building a diverse and inclusive workplace where every team member is empowered to contribute their unique skills and perspectives. We believe that our strength lies in our diversity, and we are dedicated to fostering a culture that embraces the differences that make each of us unique.

Explore a World of Opportunities

Whether you're seeking your first internship or a seasoned professional looking to advance your career, Truist Financial offers a range of employment opportunities across various disciplines. Our team is growing, and we are constantly looking for talented individuals who are eager to make an impact.

Innovate and Lead

Join us and be part of a culture of innovation where your ideas can help shape the future of banking. At Truist Financial, you’ll work alongside industry leaders and have access to cutting-edge resources that foster continuous professional development and innovation.

Develop Your Career

Truist Financial is deeply invested in the career progression of our employees. We offer robust training programs, including leadership development and diversity training, to ensure you have the tools needed to succeed. Our commitment to your growth is reflected in our comprehensive benefits package, designed to support you both professionally and personally.

Networking and Professional Development

Enhance your professional network and connect with like-minded colleagues through our various networking events and community engagement initiatives. At Truist Financial, we believe in the power of connections and the impact they can have on your career.

Join Our Team

Ready to take the next step in your career? Explore the current job openings at Truist Financial. We are hiring across multiple departments, looking for passionate, curious, and innovative individuals to join our team. Check out our available positions and find the one that best matches your skills and interests.

Prepare for Your Interview

Make a great first impression. Visit our Careers page for tips on how to craft a compelling resume and succeed in your interview at Truist Financial. We are excited to see how you can contribute to our team and help us drive the future of banking.

Stay Connected

Don’t miss out on future opportunities or insights into our company culture and industry trends. Subscribe to our job alert emails and stay informed about new positions and career tips directly from our professionals. At Truist Financial, we’re not just offering jobs; we’re building careers. Join us and discover how you can make a difference and fuel your future.

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Learn more about Truist Financial
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50,283 employees
Market Cap
$56.6 billion
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