Intuit Inc

Principal Technical Program Manager

Intuit Inc • $219K — $297K *
San Diego, CA 92154In-Person
Information Technology
11 - 15 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 12+ years of experience leading complex, large-scale technical programs in a matrixed environment.
  • Deep expertise in software development, architecture, and agent-driven product development.
  • Ability to connect strategic business outcomes with execution at portfolio scale.
  • Exceptional communication skills to drive change and influence across all organization levels.
  • Data-driven mindset to assess progress and drive decision-making using AI and analytical tools.
  • Bachelor's degree in Computer Science, Engineering, or related field; PMP or Agile certifications preferred.

Responsibilities

  • Lead complex technical program delivery and oversight of strategic initiatives.
  • Drive execution and decision-making informed by data and risk assessment.
  • Develop governance models for program management and monitor performance outcomes.
  • Coach and mentor other program managers to enhance their skills and drive best practices.
  • Influence senior leaders and shape organizational change strategies end-to-end.

Benefits

  • Cross-organizational support from an engaged Program Management community.
  • Opportunities for career growth and professional development.
  • Partnership with a team focused on breaking barriers to innovation.
  • Mentoring opportunities to foster skills and community engagement.
Full Job Description
Come join the Intuit Customer Success Program Management Office as a Principal Technical Program Manager. We are looking for creative technical problem solvers with a passion for tackling tough customer problems to join our team and serve as a program leader, with responsibility for driving program and portfolio delivery and success. If you're passionate about building platforms at scale that help transform the lives of consumers, small businesses, and accountants in partnership with experts, operations and sales partners, we would love to have you join our team. We are looking for candidates who have strong technical program management experience with deep technical understanding, customer empathy, strong execution capability, hands-on fluency directing AI agents and agent-driven delivery practices, and a track record of building strong business partnerships and delivering impactful business results.

This role is responsible for stewarding critical strategic initiatives at portfolio scale and driving the delivery of transformational change by providing leadership and direction to assigned software programs, while personally demonstrating what AI-native program management looks like at scale.

Responsibilities
  • Proven Leadership: 12+ years of experience building, leading, and delivering complex, large-scale technical programs and portfolios within a matrixed organization.


  • Technical & AI-Native Acumen: Deep expertise in software development approaches, architecture, and lifecycle, including agent-driven product development and platform architectures. Hands-on experience directing and orchestrating AI agent tools in complex program orchestration work, with the judgment to know where AI accelerates delivery and where it introduces risk (Builder Proficiency with autonomous agents, or demonstrated ability to reach it).


  • Strategic Thinker: Demonstrated ability to connect business outcomes, external context, and internal realities to shape strategy and drive execution at the portfolio or large-scale, complex-scope level, and to influence prioritization across portfolios.


  • Exceptional Communicator & Change Leader: Track record as a credible, boundaryless change leader with a well-established network - able to initiate senior-leader conversations, drive large-scale complex change strategy end-to-end, and influence at all levels in a matrix organization.


  • Data-Driven Mindset: Ability to gather, analyze, and utilize data, including AI and analytical tools, to assess program/portfolio progress, identify risks, and drive decision-making.


  • Education: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience. PMP, Agile certifications, or equivalent demonstrated practical technical program management experience is desired.


Qualifications
  • Lead with Influence: Demonstrate deep understanding of business outcomes, external environment, customer context, and internal realities, using that context to shape strategy and drive execution at the program, process, and portfolio level. Prioritize within a portfolio or large-scale, complex scope to accelerate business outcomes, and influence prioritization across portfolios. Drive principled, data-informed decisions and tradeoffs across a portfolio, clarifying execution paths and implications beyond the immediate area.


  • Deliver Exceptional Results: Lead teams to define program outcomes, build end-to-end delivery plans, and establish a governance model for large-scale, complex programs. Develop and drive the operating rhythm at the organizational level to set strategy, monitor performance, and instill accountability. Identify risks and dependencies upfront, determine optimal paths to green, and communicate program progress, trends, and predicted performance to stakeholders with a clear narrative on needed strategic changes.


  • Build, Scale, and Mentor: Define, implement, and drive adoption of proven frameworks, best practices, tools, and templates that are repeatable, durable, and scalable. Develop new capabilities by establishing and scaling an experimentation-to-adoption model - including with AI - codifying what works at portfolio scale, and driving systematic adoption of validated approaches across the community. Coach and mentor other program managers and contribute to the growth of the program management craft.


  • Champion Change: Establish credibility as a boundaryless change leader with a well-established, trusted network. Lead teams to formulate effective change strategy for large-scale, complex change efforts, develop a clear change management plan, and drive end-to-end execution. Exhibit extreme ownership: initiate conversations with senior leaders to build alignment, back the case for change with data, and inspire confidence across teams and stakeholders.


How You Will Grow

You will be part of a strong, cross-organizational Intuit Program Management community that comes together to share experiences and solve problems in areas where we are passionate. You'll partner with an experienced program leadership team that helps break down barriers, allowing you to grow your career, increase your contribution to the company, and accelerate delivery of innovation for our customers, including building your own AI-native program management practice. You'll give back to the community by sharing your craft expertise, mentoring junior colleagues, and fostering a culture of trust and engagement.
  • Master the Domain of AI-Native Technical Leadership: Bring portfolio-level technical domain expertise and systems thinking to complex technical programs, applying appropriate SDLC methodologies end-to-end. Serve as a recognized technical thought partner to senior technical leaders, deeply knowledgeable in Intuit's Tech Strategy and City Map capabilities. Engage directly with AI agent tools in the most complex program orchestration work, building firsthand judgment about where AI accelerates delivery, where it introduces risk, and what quality governance is required, demonstrating by example what AI-native program management looks like at scale.

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

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Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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