Principal Services Architect (multiple positions available)

Original Posting Date: 11/09/26 Job Title: Principal Services Architect (multiple positions available) Location: 3999 West Chester Pike, Newtown Square, PA 19073 Work Model: Hybrid Work Model Purpose and Objective: SAP America, Inc. seeks a Principal Services Architect (multiple positions available) at our Newtown Square, PA location to act as an advisor to the customer leading them on IT services with a broad application, line of business or industry understanding. Expectations and Tasks: Understand the as-is situation and goals of a customer holistically, translate them into an appropriate business-driven IT-roadmap and architecture design based on SAP's offerings and SAP's Cloud strategy. Operationalize the customers' business strategies, identify relevant components and approaches, to drive the best possible solution and help our customers reap the increasingly differentiating benefits of our cloud solutions. Challenge existing solutions, approaches, concepts, to generate a state-of-the-art and future-ready outcome. Re-define the concepts so that a constant improvement is guaranteed (agility in solution design). Clarify expectations from various stakeholders. Create a solution which integrates diverse points of view and serve as a starting point for future SAP business. Collaborate with customers, partners and SAP teams for the best possible implementation. Drive knowledge management and innovation activities based on this experience with customers. Document successful approaches and tools and make them available at SAP internally. Collaborate and co-innovate with respective development teams. Fully understand and leverage the capabilities of SAPs technology platform(s). Explain and use various Architectural patterns. Supports sales deals by articulating deployment scope, design, roadmap, and estimates. Design a to-be architecture for optimal outcome that supports the realization of expected business outcomes. Define the strategic, conceptual, and organizational scope for the design of the SAP-centric IT landscape. Develop the business, application, data technology or enterprise architecture in close collaboration with the customer, considering all aspects of complex or extraordinary situations. Contribute to avoid escalations especially by proactive leadership of the customer and the deployment of an appropriate project and program governance. Troubleshoot success-critical customer issues related to SAP, independent of their nature. Advise and mentor diverse teams, which include customer, partner and SAP resources. Qualifications Education and Occupational Experience: Bachelor's degree or foreign equivalent in Information Systems, Computer Science, Engineering, or a related field of study and seven (7) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master's degree or foreign equivalent in Information Systems, Computer Science, Engineering, or a related field of study and five (5) years of experience in the job offered or related occupation. Qualifications/Skills and Competencies Experience: Experience must include five (5) years involving each of the following: 3 Enterprise architecture frameworks to assess IT landscapes, define transformation roadmaps, and optimize Order-to-Cash and Logistics Execution processes; 3 SAP S/4HANA implementations utilizing SAP Activate framework; 3 Solution architecture and system integration, including IDocs, APIs, and SAP PI/PO; 3 Designing core business processes across Order-to-Cash and Supply Chain Management; and 3 Implementing Order-to-Cash and Logistics modules, encompassing business requirements gathering, fit-to-standard analysis, solution design, data migration plan, and go-live execution. Travel: Position does require up to 50% domestic and international travel to various and unanticipated SAP offices and customer sites for meetings, adoption and consumption of SAP software. This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy. Compensation Range Transparency: The annual base salary range for this position is $127,525 - $206,640. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $151,900 - $258,300. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.