OverviewJoin Waters as a Principal Product Owner for the Empower Software Portfolio and help shape the future of one of the world's most trusted chromatography data systems. You will translate the needs of scientists and regulated laboratories into product priorities that improve how critical medicines and scientific innovations are developed, tested, and delivered. This is a highly visible role with the opportunity to influence product strategy, engage directly with customers, and bring meaningful new capabilities to market.
In this role, you will turn deep customer and market insight into clear product priorities for Empower. You will lead roadmap and backlog decisions, partner with cross-functional teams, and drive the development and commercialization of capabilities that solve important laboratory challenges.
We are looking for a collaborative and customer-obsessed Product Owner who can connect users, researchers, designers, engineering, marketing, service, and sales around a compelling product vision. You will be a strong advocate for Empower users and a driving force behind solutions that exceed customer expectations.
Responsibilities- Serve as a product and workflow subject matter expert for Empower's capabilities, use cases, limitations, and customer feedback, both internally and externally (e.g. demos and customer interactions)
- Engage with various stakeholders to provide support and make data-driven product development and backlog decisions
- Collaborate with sales, pricing, and marketing teams to provide product-level insights that inform positioning, commercial models, and competitive strategies.
- Own and maintain the roadmap while effectively communicating and managing expectations across teams
- Organizing, leading, and documenting interactions with customers leading to high value feature additions and roadmap items
- Align the product lifecycle with other Waters products and services, supporting expansion across additional analytical techniques, instruments, and integrated laboratory workflows
Qualifications- Bachelor's Degree in Chemistry, Life Science, or other related scientific discipline; Master's or PhD preferred
- 8+ years of experience in laboratory testing, laboratory informatics, or related product development within a regulated environment. Familiarity with liquid chromatography, chromatography data systems, and Empower is expected; direct hands-on experience with Empower is preferred but not required
- Qualities required:
- Proactive, accountable, and high integrity
- Desire to understand the full technical and business context of the system
- Pragmatic, data-driven decision making
- Customer centric
- Communicates well across a matrix of stakeholders
- Ability to travel both domestically and internationally (estimated: maximum 10-15% of time)
Preferred:
- Experience with a range of analytical techniques and instruments used in QA/QC or other regulated laboratory environments (e.g. liquid chromatography, sterility test systems, CE, microplate readers, or related technologies) is desirable
- An appreciation of APIs and third-party software integrations
- Basic analytical and financial acumen
- Understanding of the regulatory compliance space of pharmaceutical manufacturing
Key WordsEmpower, Product Management, Product Manager, Product Owner, PO, Business, Chromatography, LC, LCMS, Chemist, Chemistry, Analytical, Sterility, Microbiology
