PayJoy

Principal Product Manager, Mobile Product

PayJoy$303K — $320K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of product management experience, particularly 5 years in a senior role.
  • Experience with building and scaling consumer mobile apps during a platform inflection point.
  • Expertise in Android/iOS product development and app store operations.
  • Strong background in fintech or regulated data-intensive sectors.
  • Ability to convert ambiguous goals into clear roadmaps and measurable outcomes.
  • Strong cross-functional influence without relying solely on authority.
  • Fluent in English, both written and spoken.

Responsibilities

  • Define and drive the multi-year product strategy for the app platform.
  • Identify opportunities to expand beyond loan servicing with e-commerce and engagement tools.
  • Develop strategies for financial education tailored for low literacy customers.
  • Own end-to-end product delivery from discovery to post-launch iteration.
  • Set standards for navigation and UX consistency across all app surfaces.
  • Manage app store presence, including optimization and release strategy.
  • Align closely with Engineering on architecture and scalability decisions.

Benefits

  • Ownership of product vision impacting millions of users.
  • Partnership with executive leadership for strategic influence.
  • Opportunity to work in a profitable, well-positioned fintech company.
  • Chance to innovate within a mission-driven organization.
Full Job Description
This role

As Principal Product Manager, Mobile Product, you will own the vision, architecture, and execution of transforming PayJoy's Apps into a destination for our customers. You'll build and lead the product team responsible for making that platform world-class.

This is a senior Individual Contributor role reporting to the SVP of Product Management, you'll work directly with Engineering leadership and the executive team to shape PayJoy's next chapter.

PayJoy is at a rare moment. We have product-market fit, profitability, and a real shot at becoming the leading consumer fintech platform for emerging markets globally. But realizing that requires a step-change in how we build - and this role is the linchpin of that shift.

You'll have genuine ownership, executive partnership, and the opportunity to shape a platform that millions of people rely on for their financial lives. If you've built great consumer apps before and want to apply that craft where it really matters, this is that role

Key Responsibilities

Platform vision & strategy
  • Define and drive the multi-year product strategy for PayJoy's App platform.
  • Identify opportunities to extend the platform beyond loan servicing - including e-commerce, rewards and benefits ecosystems, and engagement tools.
  • Develop the strategy for embedding financial education into the app, appropriate for a low financial literacy customer base.


Execution & delivery
  • Own end-to-end product delivery: from discovery and prioritization through development, launch, and post-launch iteration across all app surfaces.
  • Define platform-level standards for navigation, architecture, performance, and UX consistency across all apps.
  • Drive PayJoy's app store presence - owning store optimization, ratings management, and release strategy on Google Play and App Stores.


Cross-functional leadership
  • Partner deeply with Engineering leadership to align on architecture decisions, build out native mobile best practices, and scale platform capacity.
  • Ensure platform investments accelerate core revenue to the business.
  • Influence senior stakeholders across Product, Engineering, Design, Data, and Operations to align on platform priorities and trade-offs.


Qualifications

    • 8+ years of product management experience, with at least 5 years in a senior or staff-level role
    • Demonstrated experience building and scaling consumer mobile apps - ideally at a company that's gone through a platform inflection point.
    • Deep expertise in Android and/or iOS product development: navigation patterns, mobile architecture, performance, and app store operations.
    • Strong background in fintech, consumer financial services, or a similarly regulated, data-intensive domain.
    • Proven ability to translate ambiguous strategic goals into clear roadmaps, sharp prioritization decisions, and measurable outcomes.
    • Exceptional cross-functional influencer across engineering, design, data, risk, and operations - without relying on formal authority.
    • Fluency in English, written and spoken.

    Nice to have
    • Experience with multi-app or platform-level product architecture - particularly secured/unsecured or credit lifecycle product models.
    • Background in emerging markets, LATAM, or building products for underbanked consumer segments.
    • Hands-on experience with app store optimization, growth loops, or engagement and retention product mechanics.
    • SQL fluency or equivalent ability to self-serve product insights from data.
    • Fluency in Spanish or Portuguese.
  • SQL fluency or equivalent ability to self-serve product insights from data.


Summary

You'll have genuine ownership, executive partnership, and the opportunity to shape a platform that millions of people rely on for their financial lives. If you've built great consumer apps before and want to apply that craft where it really matters, this is that role.

$303,000 - $320,000 a year

About PayJoy

PayJoy is a financial technology company that provides smartphone financing solutions to consumers in emerging markets. The company was founded in 2015 and is headquartered in San Francisco, California. PayJoy partners with mobile network operators and retailers to offer affordable financing options to customers who may not have access to traditional credit. The company uses proprietary technology to assess creditworthiness and manage risk, and has developed a mobile app that allows customers to manage their accounts and make payments. PayJoy is committed to financial inclusion and has received several awards for its work, including the 2019 FT/IFC Transformational Business Award.
Learn more about PayJoy
Size
100 employees
Industry
Founded
2015

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