10 years of Salesforce platform experience, with at least 2 years as an Architect
Experience deploying AI/LLM-based solutions, including agentic frameworks and prompt engineering
Hands-on knowledge of Agentforce capabilities, including development and security controls
Expertise in agent deployment, testing, and release management
Strong diagnostic skills for identifying product bugs, configuration errors, or data issues
Expert understanding of Salesforce product suite, including Sales, Service, and Experience clouds
Responsibilities
Collaborate with client stakeholders to define requirements and manage expectations
Translate business requirements into architected Salesforce solutions
Build reusable accelerators and reference architectures to shape the platform roadmap
Conduct feasibility research on novel use cases and necessary product changes
Lead technical design sessions and document solutions aligned with client objectives
Provide oversight and governance for Salesforce projects
Manage technical delivery of custom development and data migration for Salesforce implementations
Benefits
Opportunity to work with cutting-edge AI technologies
Engagement in complex, high-impact projects
Collaboration with diverse client stakeholders
Professional development through hands-on experience in innovative solutions
Potential for career advancement within a growing tech environment
Full Job Description
Role description
Agentforce Technical Architect successfully designs and manages the delivery of complex AI Salesforce solutions for our customers These technologies includebut are not necessarily limited to Agentforce products and APIs Apex Lightning mobile development technologies and integration ETL technologies
Responsibilities
Collaborate with client stakeholders to define requirements deliverables and set and manage expectations
Translate business requirements into well architected solutions that best leverage the Salesforce platform
Build reusable accelerators play books and reference architectures that address critical product gaps and directly shape the agentic platform roadmap
Conduct feasibility research on novel use cases determining whats possible whats not and what needs to change in the product to get there
Lead technical design sessions architect and document technical solutions aligned with client business objectives identify gaps between clients current and desired end states
Provide oversight and governance of Salesforce projects
Follow and help define coding standards Lead code reviews during projects to ensure quality and appropriate design patterns are followed
Manage the technical delivery of custom development integrations and data migration elements of a Salesforce implementation
Requirements
Degree or equivalent proven experience required Experience will be evaluated based on the core proficiencies for the role
10 years of Salesforce platform experience with minimum 2 years of experience as Architect
Demonstrated experience deploying AILLMbased solutions including agentic frameworks prompt engineering and retrieval augmented generation RAG
Agentforce delivery Experience in at least 2 end to end Agentforce projectsAI Projects with involvement in discovery solution design implementation rollout and defining the customer roadmap for enhancements
Handson working knowledge across Agentforce capabilities including Agent development Agent security access controls guardrails Deployment environment strategy testing approach
Expertise supporting agent deployment testing and release management including functional testing grounding validation and regression testing across environments
Experience with monitoring agent performance refining prompts and optimizing response quality based on user feedback and usage analytics
Strong diagnostic and problem decomposition instincts able to pinpoint whether a failure is a product bug a configuration error or a data issue even in low documentation environments
Expert level understanding of the Salesforce product suite including Sales Service Experience clouds
Understanding of systems architecture and ability to design scalable performance driven solutions key design patterns and large data volume limitations and best practices
Understanding of data sharing and visibility considerations and how these play into platform architecture
