Job Summary

The Granicus Experience Group (GXG) is Granicus' in-house digital agency, a cross-functional team of strategists, analysts, communicators and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state and local government customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes.

GXG is a fast-growing agency at a high-growth tech company, seeking a Senior Analytics Engineer to serve as a leading technical expert for analytics engineering and analytics-ready data architecture supporting GXI Enterprise (GXI-E), our advanced analytics platform.

This role independently solves highly complex and ambiguous data challenges and sets standards and best practices that influence analytics delivery across GXG. The Sr. Analytics Engineer designs, governs, and evolves scalable analytics-ready data solutions that support advanced analytics platform delivery.

Through deep expertise and independent decision-making, this role is ideal for someone who thrives at working with complex data integrations and backend processes, enabling scalable reporting, measurement, and insights that support strategic decision-making and digital experience outcomes for our clients.

You will transform complex, externally sourced data into standardized, reliable models that enable scalable reporting, dashboards, and measurement. By establishing repeatable integration patterns and backend processes, this role improves data readiness, delivery efficiency, and the quality of insights that inform client decision-making and digital experience outcomes.

Strong candidates are subject-matter experts with a systems-thinking mindset who are comfortable influencing cross-functional stakeholders, mentoring through example, and shaping long-term analytics approaches.

Top candidates have a passion for understanding customer behavior, are experts in interpreting data from email, web, social media platforms, and client systems, are comfortable with storytelling with data, and confident presenting to internal and external stakeholders.

Candidates must have a desire to be part of a data-driven, customer-focused, fast-paced team that loves the mission of improving the citizen experience and providing world-class service to government customers.

What Your Impact Will Look Like

Essential Function:

• Leads analytics engineering and analytics-ready data architecture across GXG for Government clients

• Lead the development, implementation, and governance of analytics engineering standards and best strategic practices influencing enterprise delivery

• Design and maintain highly reliable, standardized data models, transformation logic, and validation frameworks for customer analytics delivery

• Own the analytics-engineering layer for our advanced analytics platforms, transforming product-delivered data into analytics-ready delivery

• Act as GXG's senior advisor for complex customer data integrations and technical decision-making

• Define reusable integration patterns, templates, and documentation to support scalable delivery, reducing ambiguity and startup time

• Define and evolve GXG processes for data quality, QA, backfills, and release coordination.

• Monitor and resolve data quality and consistency issues to ensure data structures support dashboards, metrics and client outcomes

• Triage data issues within GXG and coordinate clearly scoped escalations to Product teams when required

• Provide strategic input on analytical methodologies, measurement frameworks, and best practices.
• Improve organizational team efficiency by identifying systemic data challenges and driving durable, scalable solutions

You Will Love This Job If You Have

Knowledge/Skills/Abilities:

• Advanced SQL and strong analytics-ready data modeling skills

• Subject-matter expertise with the ability to define and influence best practices at an organizational level

• Demonstrated ability to define, communicate, and enforce analytics engineering methodologies at an enterprise scale, ensuring alignment with organizational goals and industry benchmarks

• Strong understanding of cloud data ecosystems and upstream data pipelines

• Exceptional data quality discipline, including validation, reconciliation, and auditability

• Systems thinking mindset with comfort operating in ambiguous, high-complexity integration scenarios.

• Clear technical communication and cross-functional collaboration skills.

• Proven experience developing dashboards and reporting solutions; Amazon QuickSight and Tableau is a plus.

• Strong background in quantitative research and statistical analysis; qualitative research a plus.

• Deep understanding of web analytics and behavioral data, including event-based and engagement datasets from tools such as Google Analytics (GA4), Adobe Analytics, Siteimprove, or similar.

• Experience integrating multi-channel digital data sources, including email marketing platforms, social, surveys, and other emerging customer feedback and engagement channels.

• Comfortable leading external client-facing workstreams

• Experience and/or enthusiasm for working with government clients with passion for public service, citizen engagement, and communication

Experience/Credentials

• 8+ yearsof experience in analytics engineering, data analytics, or business intelligence, supporting analytics delivery in complex, cross-functional environments; experience with web analytics, digital marketing data, or government technology preferred, working with external clients

• Proven track record of establishing and governing analytics engineering standards with enterprise-level impact, influencing organizational data strategy and outcomes

Other Job Info

These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

This role is typically performed on a computer using Zoom or Teams. Individual will be on camera throughout the day engaging with other employees. The role is typically performed indoors within a home office environment. This role is typically performed while sitting or standing at a desk. The individual will occasionally lift light objects

Prior to the shutdown for the Covid-19 pandemic, GXG staff were expected to be available for on-site customer meetings with our federal, state and local customers. This included travel in some instances. As our customers' expectations and responses to the pandemic continue to evolve, GXG team members may once again be expected to be available for in-person customer meetings.

Security Requirement

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

• Due to security requirements, this position is currently open only to those located in the Continental US.

• Candidates must be able to operate in the Central time zone to support client needs.

Pay Range

USD $149,300.00 - USD $172,000.00 /Yr.

About Us

Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include - Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The Benefits

At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance-starting from day one.

Here's what you can expect as a U.S.-based team member:

Flexibility & Balance

• Flexible Time Off - Take the time you need to rest, recharge, and live your life.
  
• Company-Wide Wellbeing Days - Paid days off to unplug and focus on your mental health.
  
• Work From Home Reimbursement - Support a productive home office environment.

Health & Wellness

• Multiple Health Plan Options - Including a 100% employer-paid plan.
  
• Employer HSA Contributions - When enrolled in a High-Deductible Health Plan.
  
• Fitness Reimbursement Program - Stay active, your way.
  
• On-Demand Mental Health Support - Access to Headspace and other wellness tools.

Family & Future

• Paid Parental Leave - For both birthing and non-birthing parents.
  
• Tradi