5-7 years of experience in middle or back-office roles within financial services
Strong analytical skills with a focus on asset flows and procedures
Proficient in Excel or Google Sheets; familiarity with macro programming is advantageous
Excellent organizational skills and attention to detail
Experience in client management is a plus
Ability to thrive in a fast-paced, dynamic start-up environment
Bachelor's degree or equivalent experience in a relevant field
Responsibilities
Manage trade and settlement workflows, including trade entry and asset transfers
Collaborate with the business team to ensure optimal funding across trading venues
Serve as the first line of support for trading and financing inquiries
Lead process improvements and recommend automation solutions
Support testing efforts for system enhancements
Produce regular reporting for stakeholders
Assist in onboarding new counterparties for Sales and Client Services
Benefits
Collaborative and transparent work culture
Opportunity to work in the rapidly evolving digital asset industry
Engagement with a diverse range of clients and partners
Potential for professional growth in a dynamic start-up environment
Focus on process improvement and innovation
Full Job Description
The Prime Client Services Associate will be responsible for managing business operations for BitGo Prime's digital asset trading and financing services.
RESPONSIBILITIES:
Manage BitGo Prime's trade and settlement workflows including trade entry, asset transfers, reporting and reconciliation.
Collaborate with Prime's business team to maintain optimal funding across various trading venues
First line of support for trading or financing operations related enquiries
Lead process improvements, identify gaps, recommend improvements and automation
Support testing efforts for all enhancements of proprietary systems
Produce daily, weekly and monthly reporting for internal and external stakeholders
Assist the Sales and Client Services team with on-boarding new counterparties
Collaborate closely with the product/engineering team to improve our products and services
Develop and maintain relationships with clients, exchanges, liquidity providers and third party providers
Stay up to date about market trends, opportunities, risks and new projects, with a passion for the digital asset industry
SKILLS AND EXPERIENCE:
BitGo is looking for people who are passionate about their craft, take full ownership for their work and projects, and believe in transparent and collaborative culture with the goal of making BitGo successful.
Incredible attention to detail and organizational skills
Able to effectively interact with others in a pleasant, professional manner
Strong analytical skills and ability to understand assets flows and procedures
Must have previous middle or back-office experience in a financial services Trading, stock loan, FX experience is a plus.
Experience managing and interacting with clients is a plus
Comfortably manage competing priorities in a fast-moving, dynamic start-up environment
Hands-on Excel or Google Sheets experience; macro programming exposure is a plus
Genuine interest in financial services and cryptocurrency; crypto experience professionally or personally is a plus
Bachelor's degree from an accredited university, or equivalent experience
About BitGo
BitGo is a blockchain security company that provides institutional-grade storage solutions for digital assets. Their platform is used by some of the world's largest cryptocurrency exchanges and financial institutions to secure their digital assets. BitGo offers a range of services, including multi-signature wallets, cold storage solutions, and institutional custody services. They were founded in 2013 and are headquartered in Palo Alto, California. In 2018, BitGo received regulatory approval to launch a qualified custodian for digital assets, making them one of the first companies to offer this service.
