Account Manager

Reunion

$90K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in a fast-paced environment or top tax, accounting, legal, or consulting firm
  • Strong communication and presentation skills for clarity in complex topics
  • Systems mindset for strategic thinking and process development
  • Detail-oriented with a passion for customer success
  • Ability to manage multiple projects in a high-growth environment
  • Curiosity to learn about clean energy tax credit rules

Responsibilities

  • Serve as the subject matter expert on PWA requirements for a portfolio of accounts
  • Manage delivery of audited reports via the Reunion platform
  • Establish best practices for accurate data collection and maintenance
  • Develop customer onboarding programs to enhance platform adoption
  • Act as a resource for federal/state guidance on labor compliance
  • Champion product feedback collaboratively with product and engineering teams
  • Lead customer success initiatives and collaborate with sales for satisfaction goals

Benefits

  • Competitive compensation and early-stage equity
  • Full medical, dental, and vision insurance for employees and partial for dependents
  • Generous 401K match
  • Flexible PTO plan
  • Opportunities to travel for company offsites 2-3 times a year
Full Job Description


About the Role

In 2025, we launched Reunion PWA, a software solution that helps developers comply with prevailing wage and apprenticeship (PWA) requirements to unlock the full value of clean energy tax credits. Reunion PWA is rapidly gaining traction in the market, and we're growing our team to accelerate adoption and expand our product offerings. Join us in the fight against climate change by helping renewable energy developers build faster!

As a Manager at Reunion, you'll be a go-to expert for our customers looking for PWA compliance reporting and auditing. You will rely on strong communication and problem-solving skills to help developers, contractors, and project owners understand how to stay compliant and get the most out of our software platform.

This is a highly customer-facing and technical role - you'll manage key customer accounts, develop efficient processes, and think through how we expand our product offerings. You'll serve as a trusted advisor to ensure that customers are both technically successful and compliance confident when using Reunion.

What You'll Do
  • Serve as a trusted subject matter expert on Prevailing Wage and Apprenticeship (PWA) requirements, providing guidance and support across a portfolio of accounts.
  • Manage the delivery of industry-leading audited reports through the Reunion platform, upholding quality standards and ensuring rigorous human-in-the-loop auditing processes.
  • Establishing best practices to ensure accurate, consistent, and scalable data collection and maintenance.
  • Develop and implement customer onboarding programs and engagement cadences to drive platform adoption and long-term success with the Reunion PWA platform.
  • Act as a go-to resource on complex federal/state guidance and labor compliance requirements, creating materials and training that empower both customers and internal teams.
  • Champion the product feedback loop by partnering closely with product and engineering teams, representing customer needs and contributing to platform roadmap discussions.
  • Lead customer success initiatives, and collaborate with sales and account management teams to align on customer satisfaction goals, retention strategies, and growth opportunities.

What You'll Need
  • 7+ years of experience in a high-paced, fast growth environment or at a leading tax, accounting, legal, or consulting firm.
  • Strong communication and presentation skills - comfortable explaining complex topics in clear, practical terms.
  • Systems mindset, with the ability to think strategically and develop repeatable processes.
  • Detail-oriented mindset with a passion for helping customers succeed.
  • Ability to manage multiple projects simultaneously and thrive in a fast-paced, high-growth environment.
  • Curiosity and willingness to learn - you're excited to become an expert in clean energy tax credit rules.

Nice to Haves
  • Experience in tax or clean energy tax at a leading accounting or tax firm.
  • Familiarity with prevailing wage, apprenticeship, or related labor compliance programs.
  • Auditing or due diligence experience on complex transactions or compliance matters.
  • Experience with clean energy project development, construction management, or labor compliance systems

Why Join Us?
  • Help scale one of the most exciting and impactful clean energy finance companies
  • Work directly with experienced founders and a top-tier team
  • Competitive compensation and early-stage equity
  • Benefits including full medical, dental, and vision insurance for employee and partial coverage for dependents
  • Generous 401K match, travel to company offsites 2-3x per year to meet teammates in-person, flexible PTO plan

Note

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