5-7 years of middle or back-office experience in financial services, preferably in trading or stock loan
Strong analytical skills with a focus on asset flows and procedures
Exceptional attention to detail and organizational abilities
Experience in client management is advantageous
Proficiency in Excel or Google Sheets; familiarity with macro programming is a plus
Genuine interest in financial services and cryptocurrency, with relevant experience preferred
Bachelor's degree or equivalent experience
Responsibilities
Manage trade and settlement workflows, including trade entry and asset transfers
Collaborate with the business team to ensure optimal funding across trading venues
Serve as the first line of support for trading and financing inquiries
Lead process improvements and recommend automation solutions
Support testing efforts for system enhancements
Produce regular reports for internal and external stakeholders
Assist in onboarding new counterparties for the Sales and Client Services team
Identify operational risks and document policies and procedures
Work closely with product and engineering teams to enhance products and services
Maintain relationships with clients, exchanges, and liquidity providers
Stay informed about market trends and developments in the digital asset industry
Benefits
Collaborative and transparent work culture
Opportunities for professional growth in a dynamic start-up environment
Engagement with cutting-edge technology in the cryptocurrency space
Chance to work with a passionate team dedicated to success
Access to a network of industry professionals and resources
Full Job Description
The Prime Client Services Associate will be responsible for managing business operations for BitGo Prime's digital asset trading and financing services.
RESPONSIBILITIES:
Manage BitGo Prime's trade and settlement workflows including trade entry, asset transfers, reporting and reconciliation.
Collaborate with Prime's business team to maintain optimal funding across various trading venues
First line of support for trading or financing operations related enquiries
Lead process improvements, identify gaps, recommend improvements and automation
Support testing efforts for all enhancements of proprietary systems
Produce daily, weekly and monthly reporting for internal and external stakeholders
Assist the Sales and Client Services team with on-boarding new counterparties
Collaborate closely with the product/engineering team to improve our products and services
Develop and maintain relationships with clients, exchanges, liquidity providers and third party providers
Stay up to date about market trends, opportunities, risks and new projects, with a passion for the digital asset industry
SKILLS AND EXPERIENCE:
BitGo is looking for people who are passionate about their craft, take full ownership for their work and projects, and believe in transparent and collaborative culture with the goal of making BitGo successful.
Incredible attention to detail and organizational skills
Able to effectively interact with others in a pleasant, professional manner
Strong analytical skills and ability to understand assets flows and procedures
Must have previous middle or back-office experience in a financial services Trading, stock loan, FX experience is a plus.
Experience managing and interacting with clients is a plus
Comfortably manage competing priorities in a fast-moving, dynamic start-up environment
Hands-on Excel or Google Sheets experience; macro programming exposure is a plus
Genuine interest in financial services and cryptocurrency; crypto experience professionally or personally is a plus
Bachelor's degree from an accredited university, or equivalent experience
About BitGo
BitGo is a blockchain security company that provides institutional-grade storage solutions for digital assets. Their platform is used by some of the world's largest cryptocurrency exchanges and financial institutions to secure their digital assets. BitGo offers a range of services, including multi-signature wallets, cold storage solutions, and institutional custody services. They were founded in 2013 and are headquartered in Palo Alto, California. In 2018, BitGo received regulatory approval to launch a qualified custodian for digital assets, making them one of the first companies to offer this service.
