Presales ConsultantVertical: Fashion, Apparel, Footwear, Luxury, Outdoor, Specialty Retail, Multi-Category Retail, Consumer Goods
Solution: Product Lifecycle Management (PLM)
About Centric SoftwareCentric Software is a leading, high-growth provider of Product Lifecycle Management (PLM) solutions across Fashion, Retail, Consumer Electronics, Food & Beverage, and Health & Beauty. We are expanding rapidly worldwide, helping organizations accelerate product innovation, streamline processes, and drive measurable business value.
Role OverviewAs a PLM Pre-Sales Consultant, you will be a key driver in the sales process, responsible for demonstrating and communicating the business value of Centric PLM to prospective customers. You will partner closely with Sales to influence customer decisions, differentiate Centric in competitive situations, and position our solution as the preferred choice.
This role extends beyond product demonstrations. You will help retailers, brands, manufacturers, and product-focused organizations envision how PLM can transform their product development, sourcing, merchandising, assortment, quality, and commercialization processes. By connecting solution capabilities to measurable business outcomes, you will play a direct role in winning new business and enabling long-term customer success.
Key ResponsibilitiesPre-Sales Solution Design & Consulting- Lead product demonstrations aligned to customer workflows, product development processes, and strategic business objectives
- Conduct engaging discovery sessions to identify customer challenges, operational inefficiencies, and growth opportunities
- Analyze customer product development lifecycles, technology landscapes, and business processes
- Translate business requirements into compelling solution narratives, use cases, and user stories
- Identify process gaps and recommend scalable, best-practice solutions
- Document discovery findings, scope decisions, and opportunity artifacts
- Create tailored demonstration scripts, sample datasets, and presentation materials aligned with customer business processes
- Configure and personalize PLM demonstrations to reflect industry-specific workflows and best practices
- Support RFP/RFI responses and contribute to competitive positioning and deal strategy
- Develop Statements of Work (SOWs), including scope definitions, assumptions, and service estimates
- Build business cases and ROI models that quantify operational efficiency, speed-to-market improvements, collaboration gains, and business value
- Contribute to marketing initiatives, webinars, industry events, and customer presentations
- Develop internal enablement materials and deliver training sessions
- Participate in product update reviews and translate new capabilities into customer-relevant use cases
- Facilitate discussions around system architecture, integrations, hosting options, and technical requirements
Stakeholder Engagement- Deliver high-impact presentations to executive, business, and technical stakeholders
- Facilitate "Art of the Possible" workshops focused on digital transformation, product innovation, and process optimization
- Drive alignment across Product Development, Merchandising, Design, Sourcing, Quality, Supply Chain, Operations, and IT teams
- Elevate deal value through strategic consulting and solution positioning
- Serve as a trusted advisor throughout the evaluation process
Cross-Functional Collaboration- Partner with cross-functional presales teams to develop end-to-end industry solutions, demonstrations, and value propositions
- Collaborate with Product Management to provide market insights and customer feedback
- Support Marketing initiatives including webinars, thought leadership content, industry events, and product demonstrations
- Contribute to post-sales activities when needed to ensure continuity and customer success
The Successful Candidate ProfileCore Competencies- Strong understanding of Product Lifecycle Management (PLM), Product Development, Merchandising, Assortment Management, Sourcing, Supply Chain, Product Information Management (PIM), ERP, or related business processes
- Experience supporting brands, retailers, manufacturers, or consumer product organizations
- Proven ability to map business processes to software capabilities and business outcomes
- Exceptional presentation, storytelling, and customer communication skills
- Strong analytical and structured problem-solving capabilities
- Ability to operate independently within a fast-paced, high-growth environment
- Entrepreneurial mindset with strong ownership, initiative, and accountability
- Ability to manage complex customer engagements with minimal supervision
- Willingness to travel regionally and occasionally internationally
Experience- Experience in retail, fashion, footwear, luxury goods, outdoor, specialty retail, consumer products, or related industries
- Strong understanding of product creation, merchandising, sourcing, supply chain, quality, or product commercialization processes
- Experience supporting digital transformation, process improvement, or enterprise software initiatives
- Experience in presales, solution consulting, professional services, implementation consulting, or enterprise software delivery
- Practical experience with PLM platforms or related enterprise applications strongly preferred
- Demonstrated experience delivering software demonstrations and configuring solutions for customer-specific scenarios
- Experience working with executive, business, and technical stakeholders throughout complex sales cycles
Preferred Industry KnowledgeExperience supporting one or more of the following functions:
- Product Development
- Merchandising
- Buying & Assortment Planning
- Design & Line Planning
- Materials Management
- Sourcing & Supplier Collaboration
- Quality Management
- Product Commercialization
- Supply Chain Operations
- Sustainability & Compliance
- Retail Operations
Technical Skills (Preferred)- AI and Generative AI technologies
- XML
- HTML
- JavaScript
- Databases (PostgreSQL, Microsoft SQL Server, Oracle)
- Enterprise integrations and data migration concepts
- SaaS software architecture and cloud-based applications
