Power Support ManagerWe9re hiring a
Power Support Manager at our Corporate Headquarters in
Columbia, MO and we9re looking for someone who9s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. This position is fully remote.
The Power Support Manager is responsible for leading nationwide service operations for the Power Solutions fleet, with a primary focus on maximizing equipment availability, minimizing downtime, and ensuring timely, cost-effective maintenance and repairs.
This role oversees commissioning technicians, service writers, and maintenance technicians while coordinating with field operations, product specialists, and branch leadership to support fleet reliability and customer commitments.
Primary Responsibilities- Maximize available OEC by reducing equipment downtime, accelerating repairs, and returning assets to rental-ready condition.
- Manage nationwide service personnel, including commissioning technicians, service writers, and maintenance technicians.
- Oversee corrective repairs, major component replacements, and equipment rebuilds.
- Ensure accurate work-order documentation, repair tracking, technician assignments, and timely completion of service activities.
- Coordinate troubleshooting, commissioning, equipment startups, and complex repairs with internal technical teams and OEMs.
- Coordinate parts availability, warranty claims, outside repairs, and OEM support to minimize repair delays and control costs.
- Prioritize technician deployment and service activities based on equipment availability, customer needs, and operational demands.
- Establish and monitor service KPIs, including equipment downtime, repair turnaround time, and technician productivity.
- Develop standardized service procedures, maintenance practices, and reporting across the national fleet.
Perks & Benefits- Competitive compensation
- Full medical, dental, and vision coverage for full-time employees
- Generous PTO + paid holidays
- 401(k) + company match
- Gym membership stipend + wellness programs (earn PTO and prizes!)
- Company events and quarterly team activities
- 16 hours of paid volunteer time per year - give back to the community you call home
- Career advancement, leadership training, and professional development opportunities
About YouYou want to be part of a team that9s not just changing an industry for the sake of change - we9re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you9re excited about the opportunity to grow within a fast-paced, mission-driven environment.
We9re looking for people who:
- See challenges as opportunities
- Embrace change and continuous improvement
- Bring energy, effort, and optimism every day
Skills & Qualifications- Strong understanding of diesel and natural gas generators, electrical power systems, and associated support equipment.
- Demonstrated ability to manage geographically dispersed service teams.
- Experience with maintenance planning, work-order systems, fleet management, and OEM relationships.
- Strong operational leadership, problem-solving, and organizational skills.
- Ability to travel nationally as required.
Education and Experience:
- High School Diploma or Equivalent Education
- At least 10+ years of experience managing service operations for industrial power generation, rental equipment, or similar heavy equipment.
Physical Requirements:
- Ability to travel up to 25% of the time as business needs require
- Must be able to sit for prolonged periods at a desk and work on a computer.
