Salesforce

Portfolio Leader (Manager/Sr. Manager/Director)

Salesforce$170K — $289K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of leadership experience in technical or engineering teams.
  • Deep understanding of AI, LLMs, and Salesforce ecosystem architecture.
  • Hands-on experience with Salesforce Data Cloud and Agentforce platform deployments.
  • Strong ability to engage enterprise customers and influence at the executive level.
  • Proven problem-solving abilities and a proactive, 'get-things-done' approach.

Responsibilities

  • Lead and coordinate the delivery teams for AI solution deployments at an enterprise scale.
  • Foster an inclusive engineering culture that encourages continuous improvement and innovation.
  • Partner with product teams to incorporate frontline insights into the Agentforce roadmap.
  • Recruit and develop high-caliber technical talent for team expansion and excellence.
  • Monitor and enhance delivery metrics to ensure swift deployment timelines.

Benefits

  • Access to AI tools and resources to enhance your work experience.
  • Support for work-life balance to maximize personal and professional growth.
  • Opportunities for continuous learning and career development.
  • Inclusive and psychologically safe work environment.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About the Role

Production leadership required. Builder mindset non-negotiable.

Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. This is not a traditional people manager, but a mission-critical multiplier on the agentic frontier. You will lead a blended delivery team made up of two specialist functions: Forward Deployed Engineers(Technical Builders - who design, build, and deploy AI Agents directly in customer environments) and Deployment Strategists (Strategic Builders - customer-facing advisors who shape AI strategy, define use cases, and drive adoption). Together, these teams work alongside customers to co-build and deliver agentic AI solutions on a single large enterprise account or across multiple engagements simultaneously. You'll set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today. 


The Builder Leadership Experience
  • Delivery Team Coordination:You own the capacity planning, talent acquisition, and staffing that ensures your cross-functional squads have the horsepower to deploy Agentforce at enterprise scale. 

  • AI-Augmented Leadership:Your team ships solutions using a best-in-class suite of AI tools (Cursor, Claude, and Salesforce coding products like Vibes). You will foster an inclusive, high-energy, and psychologically safe engineering culture where builders iterate fast and continuously level up.

  • Direct Product Influence:You stand at the center of the product feedback loop. Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high-stakes deployments into features on the Agentforce core roadmap.


What You'll Actually Be Building & Execution

Leadership & Team Excellence
  • Scale Elite Talent:Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high-quality, production-ready systems is the norm.

  • Maintain Operational Velocity:Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations. You ensure your teams move from sketch to deployable in weeks, not months.


Technical Strategy & Authority
  • Ultimate Technical Authority:Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.

  • Guide Enterprise Implementations:Unblock complex data readiness, tool integration, and multi-agent orchestration challenges. Step in directly to help your teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies.


Customer & Business Impact
  • Drive Agentic Adoption:Build and anchor strong executive-level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.

  • Accelerate Portfolio Performance:Operationally run your account portfolio with engineering rigor - monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.

  • Cross-Functional Alignment:Partner lock-step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce quickly, moving customers from pilot to production at hyper-speed.


You're Our Builder Lead If…
  • You Have Proven Leadership:4+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams. You have a track record of hiring, mentoring, and scaling technical talent.

  • You Bring Advanced Technical Depth:Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem. You have hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments.

  • You Own the Agentforce & Data Cloud Blueprint:You possess direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform. You don't just understand the tech stack - you know how to orchestrate it to unblock enterprise scale and drive immediate production value.

  • You Lead with an Enterprise Customer Focus:Strong background navigating high-touch customer strategies at a Global level, paired with exceptional executive-level communication and influence skills. You can hold your own in a room with customer CTOs and enterprise architects.

  • You Have a Ship-It Mindset:Exceptional problem-solving instincts, extreme resourcefulness, and a "get-things-done" demeanor. You thrive at the technical helm where code is being actively shipped, not just talking about it.


Nice-to-Haves
  • Hands-on experience building multi-agent systems, prompt engineering pipelines, or deterministic AI guardrails.

  • Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines.

  • Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

SEARCH SALESFORCE JOBS

Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

Similar Jobs

More Jobs at Salesforce

More Enterprise Technology Jobs

Find similar Portfolio Leader (Manager/Sr. Manager/Director) jobs: