Job DescriptionAs a Portfolio Community Manager I, you'll oversee a portfolio of homeowner associations, serving as a trusted partner to Board members, homeowners, and vendors. You'll help ensure communities operate smoothly while delivering the exceptional service Action is known for.
We're growing in Sacramento and looking for a motivated, service-driven
Portfolio Community Manager I to join our team! This is a hybrid position based out of our Sacramento regional office, offering a combination of in-office collaboration and remote flexibility.
If you have a passion for helping communities succeed, enjoy building relationships, and are looking for a company that invests in your professional growth, we'd love to meet you.
What You'll Do- Community Management: Manage the day-to-day operations of assigned homeowner associations, ensuring communities are well-maintained and operating in accordance with governing documents.
- Board Relations: Build strong relationships with Board members, provide guidance on community matters, and assist with implementing Board decisions.
- Financial Oversight: Assist with developing and monitoring association budgets, reviewing financial statements, and supporting responsible financial management.
- Vendor Management: Coordinate with vendors and contractors, obtain proposals, monitor service performance, and ensure timely completion of maintenance and improvement projects.
- Resident Relations: Respond to homeowner inquiries, resolve concerns professionally, and promote a positive community experience.
- Meetings & Governance: Prepare Board meeting agendas and management reports, attend meetings, and coordinate follow-up on action items.
- Compliance & Administration: Support enforcement of community rules, governing documents, and applicable regulations while maintaining accurate association records.
Qualifications- 3-5 years of HOA portfolio management experience.
- CMCA certification or the ability to obtain within your first 6 months of employment.
- Evening availability for Board meetings.
- Ability to travel to and from your property for in-person meetings when needed.
- Keen knowledge of budgets and the budgeting process.
- Strong knowledge of audits, reserve studies, bidding process, and Association governing documents.
- Strong verbal and written communication skills.
- Effective presentation skills.
- Exceptional time management skills and ability to work independently.
- Commitment to following up on all issues in a timely manner.
What Makes You Successful at Action?At Action, we believe great community management starts with great people. Our most successful team members demonstrate:
- Genuine Care: You take pride in helping others and delivering an exceptional experience.
- Teamwork: You collaborate, support your colleagues, and believe in achieving success together.
- Excellence: You take ownership of your work, follow through on commitments, and continuously look for ways to improve.
- Innovation: You're resourceful, adaptable, and open to new ideas.
- A Growth Mindset: You're eager to learn, receptive to feedback, and excited to develop your career.
Why Join Action?- Award Winning Culture: Proud recipient of the Great Place to Work Certification
- Highly Rated Employer: Check out our Glassdoor reviews - Glassdoor Reviews
- Hybrid Work Model: Flexible schedule with 1-2 in office days per week.
- Collaborative Culture: Work in an environment that values teamwork, innovation, and mutual respect.
- Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching.
- Work-Life Balance: Enjoy unlimited PTO plus sick time, holiday pay, and your birthday holiday.
- Technology Investment: Work with the industry's leading tools and resources to ensure efficiency and empower team members to succeed.
- Commitment to Growth: Be a part of a company that prioritizes success and provides the support needed to thrive and achieve organizational goals.
$85,000 - $90,000 a year
This position offers a competitive base salary commensurate with experience, along with a monthly automobile allowance and cell phone reimbursement.
Ready to Take the Next Step in Your Careers?At Action Property Management, we're not just managing communities - we're reimagining the HOA experience. If you're passionate about building relationships, delivering exceptional service, and growing your career with a company that values its people, we'd love to meet you!
