The RoleWe're seeking a Physical Security Systems Engineer to join our team as a forward deployed resource embedded at AT&T's headquarters in Dallas, TX. This is a unique opportunity to work at the intersection of cutting-edge security technology and enterprise-scale deployment, serving as a dedicated technical resource in Global Workplace Solutions Shared Services supporting AT&T's Global Physical Security infrastructure.
What You'll Do- Work with various AT&T stakeholders to help deploy, manage, and optimize physical security systems at enterprise scale.
- Serve as the primary HiveWatch technical resource on-site, collaborating daily with AT&T's Global Real Estate, Global Security, and relevant IT teams and business unit stakeholders.
- Provide consultative oversight regarding the design and implementation of physical security integrations across cloud-based access control, video management systems, visitor management platforms, and other physical security technologies.
- Help troubleshoot complex technical issues spanning multiple security systems to facilitate interoperability and connectivity to the Global Security Operations Center (GSOC).
- Provide technical expertise and training to AT&T's end users and stakeholders.
- Assist with documentation of system configurations and integration workflows.
- Identify opportunities for system improvements and enhanced operational efficiency.
What You BringRequired:- 5+ years of hands-on experience deploying and managing physical security systems in enterprise environments
- Deep technical knowledge of modern physical security technologies:
- Cloud-based access control systems, mobile credentials, biometrics, turnstiles, etc.
- Cloud and hybrid video management systems and associated camera infrastructure
- Visitor management systems and integration to access control
- Integration platforms and APIs for physical security systems
- Proven track record of large-scale system deployments and migrations
- Strong understanding of system architecture, APIs, and integration methodologies
- Excellent problem-solving skills and ability to work independently in a customer environment
- Outstanding communication skills with both technical and non-technical stakeholders
- Willingness to work on-site full-time at AT&T headquarters in Dallas, TX and travel to job locations as necessary
Preferred:- Experience with security operations center (SOC/GSOC) workflows and incident management
- Familiarity with enterprise IT infrastructure and network security concepts
- Experience working in forward deployed or embedded customer roles
- Background in law enforcement or corporate security operations
Location & Work EnvironmentThis position is based full-time at AT&T's headquarters in Dallas, Texas. This is an in-person role requiring daily presence at the customer site. Some travel will be required.
Additional Info:- The final offer will be at the company's sole discretion and determined by multiple factors, including years and depth of relevant experience, expertise, and other business considerations.
Benefits & Culture:At HiveWatch, we're passionate about taking care of our people - and it shows in the benefits we offer. Our team enjoys:
- Comprehensive health coverage: medical, dental, vision, and life insurance
- Cutting-edge work in an emerging field with huge growth potential
- Competitive compensation packages designed to reward top talent
- 401(k) with a 4% company match to help you invest in your future
- 2 weeks of paid time off plus Company holidays
- Additional benefits include ClassPass credits and a discount on pet insurance
- A family-friendly, compassionate culture that values balance and belonging
We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door.
