Licensed pharmacist with a valid license to practice in Alberta
Ability to provide professional consultation to customers and healthcare providers
Strong customer service skills and professionalism
Experience in inventory control and pharmacy operations
Responsibilities
Acknowledge and assist customers at the pharmacy
Dispense medications accurately while ensuring adherence to regulations
Provide prescription counselling and advice on over-the-counter products
Review and manage pharmacy workflow and inventory regularly
Maintain compliance with health and safety protocols and legislation
Benefits
Opportunity to practice to full scope in a dynamic pharmacy setting
Work in a supportive team environment with opportunities for professional development
Involvement in business operations and financial reporting
Regular training and continuing education workshops available
Contribute to patient care and community health initiatives
Full Job Description
Location: 121 Signal Rd, Unit 190, Fort Mcmurray, Alberta, T9H 4N6
Why this role is important?
SUMMARY: To manage the overall operations of the Pharmacy, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary.
DUTIES & RESPONSIBILITIES:
Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Practice within federal/provincial, regulatory/legal requirements Ensure all privacy requirements are met, including customer confidentiality and consent management Provide counselling on prescriptions, over the counter/behind the counter products Practice to full extent of expanded scope with Professional Services, within your capability Be clearly identifiable to the public Ensure accuracy and appropriateness of all prescriptions dispensed Communicate with other health care professionals within the circle of care to provide customer care Maintain all records required in accordance with legislation, standards of practice, and policy
Workflow and Inventory Management:
Control access to the dispensary with respect to inventory and patient confidentiality
Review and maintain Workflow Queues on a daily basis
Regular review of 'will call' bins, in accordance with established Standard Operating Procedures
Review of stock to identify expired inventory
Oversight of current stock levels and medication orders from wholesaler
Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies
Operations: Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy Involvement with financial reports as appropriate Read and action store communications on in-store web File incident reports when any customer or staff medication or privacy incidents occur
Experience, Skills & Qualifications: Independent thinking and decision making - makes decisions when dealing with issues or problems Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues Proven ability to drive and build the business, lead by example and support enterprise programs Commitment to providing exceptional customer service Superior customer relations skills and a strong sense of professionalism Strong problem-solving skills including experience formulating and executing action plans Strong personal computing skills and knowledge of Pharmacy systems a definite asset Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment Complete mandatory training and voluntary continuing education workshops, as needed
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Employment Type: Full time
Type of Role: Regular
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
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About Loblaw Companies
Loblaw Companies Limited is a Canadian food retailer that encompasses 22 brands, including Loblaws, No Frills, Real Canadian Superstore, and Shoppers Drug Mart. The company was founded in 1919 by Theodore Loblaw and J. Milton Cork. Loblaw Companies Limited is the largest food retailer in Canada, with over 1,050 corporate and franchised stores across the country. The company also operates a loyalty program called PC Optimum, which allows customers to earn points on purchases that can be redeemed for discounts on future purchases.
