Your Team, Your ImpactWe are seeking a People Services Partner to join our People Experience & Insights (PXI) team, traditionally known as HR Operations. This role serves as the first point of contact for employees, managers, and internal partners who reach out to HR through our Service Center in the Americas (U.S., Canada, & Argentina).
The People Services Partner will manage key HR processes such as voluntary terminations, accommodations, global stock audits, and employee documentation. The role also provides direct service delivery through the assignment and resolution of Tier 1 ServiceNow tickets.
The ideal candidate brings strong operational expertise, sound judgment, and a customer-focused mindset. They thrive in a fast-paced environment and are confident in managing small-scale projects and process improvement efforts.
What You Can Expect- Lead HR Service Center operations, serving as the primary escalation point for HR inquiries, ensuring timely resolution, disciplined case governance, and effective judgment in managing complex or sensitive situations.
- Oversee core HR operations including onboarding, offboarding, job changes, data management, verifications, and employee support through case-management platforms.
- Lead complex case-management strategy, partnering with Legal, ER, IT, HRIS, Security, and vendors to manage escalations, evaluate nuanced accommodation cases, and develop decision-making frameworks for high-risk scenarios.
- Own governance frameworks for terminations, offboarding controls, benefits and leave programs, identity and access management, and data-quality standards across all worker types.
- Ensure compliance and audit readiness by maintaining documentation standards, supporting internal/external audits, strengthening global stock-audit processes, and implementing robust operational controls.
- Optimize HR technology and systems, including Workday workflows, data validation, reporting, and cross-functional downstream impacts; collaborate with HRIS on enhancements and new system capabilities.
- Drive operational excellence through process redesign, workflow optimization, case routing improvements, and development of Tier-0/self-service resources and SOPs.
- Analyze HR operational trends and metrics to identify risks, inform preventive solutions, improve cycle times, and enhance overall employee and manager experience.
- Serve as a strategic HR operations advisor, providing guidance to leaders and HR partners to ensure consistency, compliance, and scalable best practices across regions.
What We're Looking ForRequired Skills & Qualifications
- Bachelor's degree in human resources, Business Administration, Finance, or related field.
- 7+ years of HR operations, HR shared services, or employee support experience.
- Strong understanding of HR processes, including onboarding, offboarding, accommodations, and employee documentation.
- Experience managing sensitive employee information with discretion and confidentiality.
- Strong organizational skills with the ability to balance multiple workflows and deadlines.
- Excellent written and verbal communication skills with a customer-centric approach.
- Proficiency with HR systems and case-management tools (e.g., Workday, ServiceNow).
- Exercise discretion and independent judgement in the performance of duties and maintains an advanced degree of confidentiality.
- Ability to interpret and apply HR policies accurately in day-to-day work.
- High attention to detail and commitment to operational accuracy and compliance.
Preferred Skills & Qualifications
- Experience supporting accommodation processes (leaves, return-to-work, or similar programs).
- Familiarity with stock programs or audit-related documentation.
- Understanding of U.S. and/or Canadian employment practices and regulations.
- Experience with tuition reimbursement, childcare benefits, or leave-of-absence administration.
- Strong problem-solving skills with the ability to navigate moderately complex HR issues.
- Ability to collaborate effectively with cross-functional HR teams.
Expected Base Pay Range (USD)97,900 - 144,860, $ per annum
The successful candidate's starting base pay will be determined based on job-related skills, experience, qualifications, work location and market conditions. The expected base pay range for this role may be modified based on market conditions.
Additional Compensation and Benefit ElementsMarvell is committed to providing exceptional, comprehensive benefits that support our employees at every stage - from internship to retirement and through life's most important moments. Our offerings are built around four key pillars: financial well-being, family support, mental and physical health, and recognition. Highlights include an employee stock purchase plan with a 2-year look back, family support programs to help balance work and home life, robust mental health resources to prioritize emotional well-being, and a recognition and service awards to celebrate contributions and milestones. We look forward to sharing more with you during the interview process.
Interview Integrity To support fair and authentic hiring practices, candidates are not permitted to use AI tools (such as transcription apps, real-time answer generators like ChatGPT or Copilot, or automated note-taking bots) during interviews.
These tools must not be used to record, assist with, or enhance responses in any way. Our interviews are designed to evaluate your individual experience, thought process, and communication skills in real time. Use of AI tools without prior instruction from the interviewer will result in disqualification from the hiring process.
This position may require access to technology and/or software subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR). As such, applicants must be eligible to access export-controlled information as defined under applicable law. Marvell may be required to obtain export licensing approval from the U.S. Department of Commerce and/or the U.S. Department of State. Except for U.S. citizens, lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3), all applicants may be subject to an export license review process prior to employment.#LI-NF1
