Bachelor's degree in Human Resources, Business Administration, Psychology, or related field.
3+ years of experience in HR Generalist or People Operations roles.
Strong executor with a proactive approach to tasks.
Empathetic and kind, fostering trust among employees.
Experience with HRIS, preferably Rippling; quick learner of new systems.
Curious about AI tools and their application in HR processes.
Process-minded with a focus on efficiency and scalability.
Excellent written and verbal communication skills.
Responsibilities
Own the end-to-end onboarding process for new hires, ensuring clarity and belonging.
Serve as the first point of contact for employee HR inquiries, providing thoughtful responses.
Maintain data integrity in the HRIS, ensuring records are accurate and up-to-date.
Administer and track training and compliance programs, ensuring timely completion.
Build relationships across the organization, acting as a trusted partner to employees and managers.
Identify and implement process improvements to enhance people operations.
Leverage AI tools to streamline tasks and improve efficiency.
Act as a cultural ambassador, contributing to a positive workplace environment.
Benefits
Full-time position in a dynamic, fast-paced environment.
Opportunity to shape and improve HR processes.
Engagement in a people-first culture that values employee experience.
Visibility and active presence in the office, fostering community.
Access to AI tools to enhance work efficiency.
Full Job Description
Location: San Diego, CA
Job Type: Full-Time
Salary: $76,000 - $85,000
Position Overview
We're looking for a People Operations Generalist who thrives in a fast-moving environment and brings both genuine care and strong execution to everything they do. This role sits at the center of our employee experience - from day one onboarding to day-to-day support - and is critical to keeping our people operations running with precision and consistency.
The right person won't just execute the playbook - they'll help improve it. If you take ownership without being asked, treat every employee interaction with intention, and are motivated by building something people are proud to be part of, we'd love to hear from you.
Key Responsibilities
Own onboarding end-to-end - coordinate and run the full onboarding experience for new hires, ensuring every person starts with clarity, confidence, and a genuine sense of belonging from day one.
Be the first point of contact for employees - field HR inquiries quickly and thoughtfully, whether it's a policy question, a benefits question, or something that just needs a human on the other end.
Keep our HRIS data clean and current - own data integrity in Rippling; update employee records, run audits, and make sure we can trust what's in the system at all times.
Manage training & compliance programs - administer and track trainings through EasyLlama, follow up on completions, and ensure we stay current on required programs.
Partner with employees across the org - build real relationships, earn trust, and act as a credible and empathetic partner to both employees and managers.
Identify and drive process improvements - spot where our people processes have friction and come with ideas and execution to make them better; document and standardize as we go.
Leverage AI tools to work smarter - actively use AI to improve how you work: drafting communications, summarizing data, building templates, streamlining repetitive tasks, and surfacing insights faster.
Champion our culture - show up as a visible, energetic ambassador of who we are; contribute to the moments and programs that make this company a place people are proud to work.
Qualifications Required
Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
3+ years of experience in an HR Generalist, People Operations, or similar role with hands-on ownership across multiple HR functions.
A strong executor - you take action quickly, follow through reliably, and don't wait to be reminded.
Naturally empathetic and kind with a genuine people-first approach; employees at all levels trust you and feel safe coming to you.
Experience working in or administering an HRIS - Rippling experience is a strong plus; ability to learn new systems quickly is a must.
Comfortable with and curious about AI tools - you actively look for ways to use them to make your work better and faster.
Process-minded - you notice inefficiencies, you document what you fix, and you're always thinking about how to build something that scales.
Excellent written and verbal communication skills - you can handle a sensitive employee conversation just as well as you can write a clean policy update.
Comfortable working fully onsite and being a visible, active presence in the office.
Preferred
Experience in a startup or high-growth environment where you've had to build and adapt on the fly
Familiarity with Rippling and EasyLlama or similar platforms
Exposure to HR process design or lightweight project management
What Success Looks Like
Beyond the qualifications, we're looking for someone who takes genuine ownership, shows up for their team with care and consistency, and understands that People Ops directly shapes the culture and experience of every person here. If you're someone others trust to handle things well - and you take that seriously - we'd love to connect.
