5-7 years of experience in HR or related fields, with a focus on coaching and talent management.
Proven ability to build trust with senior leaders and manage a diverse portfolio of teams.
Strong judgment in sensitive situations, maintaining confidentiality and effective communication.
Analytical skills to leverage people data for decision-making and prioritization.
Hands-on mindset with a willingness to engage directly with employees and managers.
Responsibilities
Own and prioritize the People Business agenda for assigned teams.
Coach managers on performance management, feedback, and employee development.
Drive talent and organizational changes using data and firsthand context.
Manage sensitive employee relations matters and collaborate with specialists as needed.
Lead performance and engagement cycles, advising on compensation and rewards.
Enhance the effectiveness of the People Business team by creating reusable processes and tools.
Benefits
Flexible PTO for work-life balance.
Health and wellness stipend to support employee well-being.
Centralized ordering for home-office equipment.
Budget for intra-office travel to foster collaboration.
Weekly coffee stipend to encourage team bonding.
Full Job Description
About the Role
Ramp is hiring a People Business Partner to support managers and employees across Marketing, Finance, Legal, People, Talent, Workplace, and Executive Assistants. Reporting to the Lead People Business Partner for Business & G&A, you'll be the primary People Business contact for these teams. This is a hands-on individual contributor role: one day you may coach an employee through a difficult conversation, and the next you may partner with a C-suite executive on a major reorganization. No task is too big or too small. You'll build a sustainable network across employees, managers, and leaders so you deeply understand each team's work, talent, and business goals. You'll independently own the People Business agenda for this portfolio, including its most senior leaders: set priorities with them, shape consequential talent and organizational changes, and drive the work through implementation and results.
What You'll Do
Own the People Business agenda for your portfolio. Build trusted relationships across employees, managers, and senior leaders; understand each team's business goals, talent, and challenges; and set priorities that deliver results.
Improve how managers manage. Coach managers through performance, feedback, development, retention, and difficult talent decisions. Help employees prepare for difficult conversations, and partner with senior leaders to strengthen management across their teams.
Drive talent and organizational changes. Use firsthand context and people data to diagnose needs, align leaders on trade-offs, and lead work such as team redesign, leadership development or hiring, and new performance approaches through implementation and measurable results.
Own sensitive people matters. Manage intake, communication, and follow-through for employee relations, leave, accommodations, investigations, and other cases, partnering with People Operations, Legal, Immigration, and other specialists.
Lead performance, engagement, and compensation work. Guide teams through twice-yearly reviews and engagement cycles, including manager preparation, calibration, and follow-up. Advise leaders on cash and equity rewards through partnerships with the Compensation team.
Make the wider People Business team more effective. Identify recurring gaps, build reusable processes, guidance, or tools, drive adoption, and measure improvements in quality, consistency, or capacity.
What You Need
A strong record of improving how managers manage, including direct coaching on performance, development, retention, and difficult talent decisions. Relevant experience may come from People Business Partner work, consulting, leadership development, or substantial management experience.
Sound talent judgment and independent ownership. You can earn senior-leader trust, set priorities across a broad portfolio, and drive consequential people and organizational changes through implementation with limited direction.
Good judgment in sensitive situations. You act decisively with incomplete information, communicate clearly, maintain confidentiality and documentation, and know when to involve specialists or escalate with a recommendation.
Strong analytical habits. You use people and business data alongside firsthand context to identify priorities, recommend practical action, and assess results.
A hands-on IC mindset. You enjoy detailed casework and direct employee and manager coaching alongside senior-leader partnership. If your background is outside HR, you can learn People policies and case processes quickly with coaching.
Nice to Have
Prior People Business Partner experience, including employee relations, compensation, and recurring performance and engagement cycles.
Experience in people consulting, performance coaching, or learning and development that includes direct work with managers and measurable talent outcomes.
Experience creating reusable manager guidance, case templates, or responsible AI and automation workflows that improve a People team's effectiveness.
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
About RAMP Holdings
RAMP Holdings is a software company that provides video and audio search solutions to clients in various industries. The company was founded in 2008 and is headquartered in New York City. RAMP's products include a video platform, a media management system, and a transcription service. The company has worked with clients such as NBCUniversal, Fox News, and the PGA Tour.
