3+ years of software engineering experience preferred
Extensive experience building with and for agents
Proven track record of shipping high-quality products at scale
Comfortable and excited to engage directly with customers
Desire to thrive in a fast-paced environment and continuously improve skills
Responsibilities
Deliver end-to-end software solutions tailored to the needs of large customers
Collaborate with Sales, Solutions, Customer Success, and Account Management teams to enhance customer value
Drive the core product engineering roadmap by specializing in a core product area
Understand user pain points and shape product specifications
Build agents that autonomously implement solutions
Benefits
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
100% medical, dental & vision insurance coverage for employees in the U.S.
401(k) with employer match
Parental leave up to 16 weeks at 100% pay
Pet insurance
In-office perks including lunch and snacks
Relocation expense coverage to NYC or SF
Group medical, dental, and vision coverage in Canada
Private medical insurance in the UK
Parental leave up to 16 weeks at 100% pay in the UK
Full Job Description
About the Role
As a Software Engineer, Enterprise Product, you'll solve the hardest problems standing between Ramp and the world's largest and most complex companies - shaping and shipping the product capabilities that unlock our growth upmarket. You'll be part of our Core FDE org, which is an agent-first, high-pace, customer-facing engineering team. On FDE, you will interact directly with customers and deliver solutions end to end - understanding pain points, shaping product decisions, and building agents that autonomously expand Ramp's capabilities.
Check out our Engineering Blog and FDE post for more context on our work!
What You'll Do
Deliver software end to end that meet the needs of our largest customers - understanding user pain points, scoping product specs, and building agents that autonomously implement solutions.
Collaborate closely with Sales, Solutions, Customer Success, and Account Management to close deals, activate customers, and expand the value Ramp provides over time.
Drive the core product engineering roadmap through our embedding model - specializing within a core product area to develop deep domain expertise and make prioritization calls on when to build a custom solution vs. accelerate a broader initiative.
What You Need
3+ years of software engineering experience preferred
Extensive experience building with and for agents
Track record of shipping high-quality products at scale
Comfort and excitement to be customer-facing
Desire to work in a fast-paced environment, continuously grow, and master your craft
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
About RAMP Holdings
RAMP Holdings is a software company that provides video and audio search solutions to clients in various industries. The company was founded in 2008 and is headquartered in New York City. RAMP's products include a video platform, a media management system, and a transcription service. The company has worked with clients such as NBCUniversal, Fox News, and the PGA Tour.
