5+ years of experience in Parts Department operations.
Basic understanding of financial principles related to Parts Department operations.
Proficient in standard desktop applications like Microsoft Office.
Ability to analyze and interpret internal reports effectively.
Strong communication skills for both writing and speaking.
Excellent customer service skills with a focus on satisfaction.
Experience in leading and developing team members.
Responsibilities
Develop and enforce effective Parts Department processes for customer satisfaction.
Promote and merchandise parts and accessories across store locations.
Create annual goals and budget for the Parts Department.
Develop and execute the Parts Department marketing plan, monitoring progress monthly.
Maintain accurate parts inventory control, including physical inventory procedures.
Submit parts warranty and return claims promptly for maximum credit.
Maximize use of order discount programs to meet stock order goals.
Supervise Parts Counter Salesperson and other Parts staff, ensuring effective operations.
Benefits
Comprehensive health, dental, and vision insurance.
401(k) plans with company matching contributions.
Paid vacation, sick leave, and holidays.
Full Job Description
The team at Coastline is looking to hire a Parts Manager at their Sylmar, CA branch.
Key Responsibilities:
Process Management: Develop, communicate, enforce, and monitor effective Parts Department processes to ensure customer satisfaction.
Promotion and Merchandising: Promote and merchandise parts and accessories across store locations.
Goal Setting and Budgeting: Create annual Parts Department goals and budget aligned with organizational objectives.
Marketing Plan Execution: Develop and execute the Parts Department marketing plan, monitoring monthly to achieve goals.
Inventory Control: Maintain an accurate parts inventory control system, including physical inventory and counter procedures.
Warranty and Claims: Submit parts warranty and return claims within required time frames for maximum credit.
Order Discount Programs: Maximize use of order discount programs to achieve stock order goals.
Equipment Maintenance: Ensure all department tools, equipment, and vehicles are in good working order.
Supervision: Supervise Parts Counter Salesperson, Parts & Service outside sales Representative, and other Parts staff.
Recruiting and Development: Manage recruiting, staffing, and employee development activities for reporting employees.
Required Qualifications:
Education: High School Diploma or equivalent.
Parts Department Experience: 5+ years of experience in Parts Department operations.
Financial Understanding: Basic understanding of financial principles related to Parts Department operations.
Software Proficiency: Ability to use standard desktop applications like Microsoft Office and internet functions.
Report Analysis: Ability to analyze and interpret internal reports.
Communication Skills: Effective writing and speaking skills for individuals and groups.
Customer Service: Excellent customer service skills.
Leadership: Experience leading a team and developing member's professional skills.
Physical Requirements
Driving: Must be able to drive and travel in a vehicle. For the purposes of driving, must be able to pass a pre-employment drug screening.
Work Flexibility: Ability to work extended hours and weekends.
Physical Demands: Standard office environment with prolonged periods of sitting and computer use. May occasionally require standing or moving between office areas.
What We Offer:
Salary: $85,000-$100,000 per year (The range displayed reflects the minimum and maximum salary for this position, and the individual hourly rate will be based on skills, qualifications, and experience) .
Health and Wellness Benefits: Comprehensive health, dental, and vision insurance.
Retirement Plans: 401(k) plans with company matching contributions.
Paid Time Off: Vacation, sick leave, and paid holidays.
Application Process:
To apply, please submit your resume and application detailing your relevant experience and why you're interested in this position. We look forward to hearing from you! To learn more and keep up with Coastline Equipment, visit our website, https://www.coastlineequipment.com/.
Deadline: Applications will be reviewed on a rolling basis until the position is filled.
