Salesforce

Partner Technical Architect - Agentforce

Salesforce$172K — $260K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in software development or engineering roles
  • Strong proficiency in applied AI and automation systems
  • Experience shipping software, agents, or technical demos
  • Ability to communicate with technical and non-technical stakeholders
  • Hands-on experience with Salesforce and/or similar platforms preferred

Responsibilities

  • Prototype solutions to validate ideas and reduce implementation risks
  • Develop reusable assets such as reference implementations and field kits
  • Transform field lessons into structured documentation and guidance
  • Review partners' architectures for production readiness and quality
  • Conduct design clinics and technical walkthroughs for partner teams
  • Provide feedback on recurring challenges faced by partners
  • Assist partners in connecting technical choices to performance outcomes

Benefits

  • Support for finding work-life balance
  • Resources to enhance personal and professional development
  • Access to AI agents that boost productivity
  • Opportunities to shape the future of AI and customer experiences
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

Salesforce is hiring a hands-on Partner Technical Architect to help top SI partners build and ship production-grade Agentforce solutions at scale.
In this builder role you will work directly with Partner FDEs to turn ambiguous enterprise AI problems into working solutions, reference implementations, and evaluation harnesses, then use what you learn to raise quality and partner-led outcomes.

The best candidate is someone who can build, debug, explain trade-offs, and then package what they learned so many partner teams learn from it.
Salesforce and Agentforce experience are valuable, but they are not the whole profile. We are looking first for strong engineering judgment, applied AI fluency, builder instincts, and the ability to ramp quickly into the Salesforce platform.

Salesforce is hiring a hands-on Partner Technical Architect to help top SI partners build and ship production-grade Agentforce solutions at scale.
In this builder role you will work directly with Partner FDEs to turn ambiguous enterprise AI problems into working solutions, reference implementations, and evaluation harnesses, then use what you learn to raise quality and partner-led outcomes.
The best candidate is someone who can build, debug, explain trade-offs, and then package what they learned so many partner teams learn from it.
Salesforce and Agentforce experience are valuable, but they are not the whole profile. We are looking first for strong engineering judgment, applied AI fluency, builder instincts, and the ability to ramp quickly into the Salesforce platform.

Key Responsibilities:
  • Prototype quickly to validate ideas, expose platform gaps, and unblock first-of-kind implementation risks.

  • Build reference implementations, starter kits, demos, field kits, and evaluation harnesses that partners can fork, extend, and deploy.

  • Convert field lessons into durable reusable assets: code, diagrams, checklists, decision trees, implementation notes, and architecture guidance.

  • Review partner Agentforce architectures for agent design, retrieval strategy, tooling, guardrails, observability, cost, security, and production readiness.

  • Coach Partner FDEs and architects through design clinics, office hours, portfolio reviews, and targeted technical walkthroughs.

  • Translate recurring field blockers into clear product and engineering feedback.

  • Help partners connect technical architecture choices to delivery quality, customer outcomes, and consumption economics.


What We're Looking For:
Builder Profile
  • You have shipped or seriously prototyped real software, agents, automations, internal tools, or technical demos.

  • You can show your work: GitHub repos, demo apps, notebooks, architecture docs, eval harnesses, demo orgs, open-source contributions, or equivalent artifacts.

  • You learn new platforms by building with them, not by waiting for perfect documentation.

  • You can move fast without losing production instincts around safety, reliability, observability, and maintainability.

  • You naturally extract patterns from one-off work and turn them into reusable assets for others.


Applied AI And Agentic Systems
  • Experience building with LLMs, agents, RAG, tool use, workflow orchestration, or automation systems.

  • Ability to reason about multi-agent, human-in-the-loop, and enterprise integration patterns.

  • Comfort debugging agent behavior: traces, logs, failure modes, tool calls, bad context, bad data, latency, and user experience gaps.

  • Practical understanding of prompt design, retrieval quality, evaluation, hallucination risk, guardrails, and cost/performance trade-offs.


Enterprise Architecture Judgment
  • Ability to communicate clearly with engineers, architects, product teams, partner leaders, and executive stakeholders.

  • Strong systems thinking across APIs, data flows, identity, security, integration, observability, and operational handoff.

  • Strong product sense: you can distinguish a platform gap, a configuration issue, a partner delivery issue, and a pattern worth codifying.

  • Comfort operating in regulated or complex enterprise environments where governance, trust, and delivery risk matter.


Preferred Experience
  • Hands-on Salesforce, Agentforce, Data Cloud, Apex, Flow, LWC, MuleSoft, or multi-cloud architecture experience is preferred.

  • Salesforce certifications are helpful, but not required if you can demonstrate strong builder evidence and rapid platform learning.

  • We value candidates who can learn the Salesforce stack quickly and translate broader engineering/AI experience into partner-ready Agentforce patterns.

  • Experience working with system integrators, partner delivery teams, or complex enterprise implementation programs.

  • Published technical work: open-source projects, internal platform docs, talks, blog posts, or reusable architecture patterns.

  • Experience creating maturity models, readiness checks, production-readiness scorecards, or technical review frameworks.

  • Familiarity with consumption economics, agent cost modeling, TCO, or outcome-based delivery models.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

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