Radial

Partner Manager, Agencies

Radial$90K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years experience in ecommerce, focusing on Shopify agencies or SaaS partnerships.
  • Proven track record in business development and creating new opportunities.
  • Strong grasp of ecommerce platforms and agency business models.
  • Experience in cross-functional collaboration with sales and marketing teams.
  • Willingness to travel 30-40% of the time for partner engagement.

Responsibilities

  • Recruit and develop a network of ecommerce agencies and consultancies.
  • Activate and manage relationships with strategic partners for business growth.
  • Facilitate partner success through training on Sage Retail solutions.
  • Manage partner-sourced opportunities throughout the sales cycle.
  • Collaborate on joint marketing initiatives to drive partnership value.

Benefits

  • Comprehensive health, dental, and vision coverage.
  • 401(k) retirement match up to 4%.
  • 32 days paid time off including personal days and holidays.
  • 18 weeks paid parental leave available after 1 year.
  • Paid volunteering days through Sage Foundation.
  • Annual tuition reimbursement of $5,250 after 6 months.
  • Wellness rewards program with credits for fitness and health expenses.
Full Job Description
Job Title
Partner Manager, Agencies

Job Description
This is an exciting opportunity to build and grow a high-impact partner network across the ecommerce ecosystem in the US and North America. As our Partner Manager, Agencies, you will recruit, develop, and activate leading ecommerce agencies and consultancies, particularly within the Shopify ecosystem, to drive new business opportunities for Sage Retail. This is a true build-and-grow role, offering the chance to create your own portfolio of strategic partners through networking, industry events, outbound engagement, and relationship development. Success in this role requires someone who thrives on creating new connections, uncovering opportunities, and building lasting partnerships that generate measurable business outcomes.

Working cross-functionally with Sales, Customer Success, and Marketing, you will serve as both a trusted advisor to partners and an internal advocate for their success. You will enable partners to confidently position Sage Retail solutions, manage partner-sourced opportunities through the sales cycle, and build two-way referral programs that create value for customers, agencies, and Sage alike. Regular travel to partner locations, industry events, and networking activities will be a key part of the role, alongside collaborating on joint marketing initiatives and achieving ambitious pipeline, influence, and revenue targets.

This is a hybrid office environment that meets 3 days a week in the Austin, Texas office.

Key Responsibilities
Experience & Qualifications:
• 3 plus years of hands-on experience within the ecommerce ecosystem, ideally working with Shopify agencies, ecommerce consultancies, or SaaS organizations that partner with them.
• Demonstrated success generating pipeline through business development, partnerships, or sales activities, with a proven ability to open doors and create opportunities.
• Strong understanding of ecommerce platforms, agency business models, and partner economics.
• Proven ability to collaborate effectively across Sales, Customer Success, Marketing, and other cross-functional teams.
• Willingness to travel regularly, up to 30-40% during peak periods, to build and strengthen partner relationships.
• This role is best suited to a builder who enjoys creating new partnerships rather than managing large, established alliance programs.

Behavioral Competencies:
• Hunter mentality with a passion for prospecting, networking, and building relationships over time.
• Curious and growth-oriented, with a strong desire to learn products, markets, and partner business models.
• Entrepreneurial, proactive, resourceful, and focused on delivering measurable results.
• Demonstrates integrity, accountability, and transparency in all interactions.
• Adaptable and comfortable working in a fast-paced, evolving environment.
• Collaborative team player who contributes positively to culture and works effectively across functions.

Measures of Success:
• Growth in partner-generated Sales Accepted Opportunities (SAOs).
• Increased partner-sourced revenue contribution and incremental Annual Contract Value (ACV).
• Successful recruitment, onboarding, and activation of new partners through to their first referral.
• Expansion of the active and engaged partner ecosystem.
• Accurate management of partner contracts and compliance requirements.
• Achievement of partner pipeline, influence, and revenue growth targets.

Perks? We have plenty.
• Competitive salaries that landed us in the top 5% of similar-sized companies (according to Comparably)
• Comprehensive health, dental, and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption, or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year, starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on-demand career development options and ongoing training offerings

Function
Sales

Country
United States

Office Location
Austin

Work Place type
Hybrid

About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Founded
1999

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