Scotiabank

PAM Solution Support Engineer

Scotiabank$80K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in PAM or security solution support in enterprise environments.
  • Hands-on experience with CyberArk components.
  • Good understanding of Windows and Linux environments.
  • Familiarity with Active Directory/Azure AD, LDAP, and certificate management.
  • Experience with scripting (PowerShell, SQL) for automation and data management.
  • Demonstrated leadership, teamwork, and collaboration skills.
  • Experience with cloud PAM solutions and secrets management.

Responsibilities

  • Manage and support the PAM application environment across Pre-PROD and PROD environments.
  • Monitor overall application health and take proactive action to remediate issues.
  • Upgrade application versions and conduct testing in the Pre-PROD environment.
  • Perform detailed application health checks after deployments and security patching.
  • Develop PowerShell and SQL scripts for automation and data management.
  • Lead continuous service improvement and identify optimization opportunities.
  • Provide technical support and advisory services to PAM users and stakeholders.

Benefits

  • Diversity, Equity, Inclusion & Allyship programs fostering an inclusive culture.
  • Accessibility and workplace accommodations commitment to remove barriers.
  • Upskilling through online courses, cross-functional development, and tuition assistance.
  • Competitive rewards program including flexible vacation and personal days.
  • Dynamic ecosystem with collaborative spaces and amenities.
  • Opportunities for community engagement and belonging programs.
Full Job Description
Requisition ID: 269119

The PAM Solution Support Engineer is responsible for supporting the deployment, maintenance, and health of Privileged Access Management solutions across enterprise environments. This role focuses on implementing approved changes, performing post-deployment health checks, managing application environments, and ensuring compliance with security standards. The engineer collaborates with stakeholders, vendors, and technical teams to deliver enterprise-level solutions while demonstrating leadership, teamwork, and strong communication skills.

Is this role right for you? In this role, you will:

  • Manage and support the PAM application environment across Pre-PROD and PROD environments
  • Monitor overall application health and take proactive action to remediate issues.
  • Upgrade application versions in all environments and conduct testing in Pre-PROD environment for newer versions.
  • Perform detailed application health checks after deployments and security patching.
  • Develop PowerShell and SQL scripts for monitoring task automation, system integration, data retrieval, and managing/extracting data within the PAM environment.
  • Lead continuous service improvement and development activities, including health checks and upgrades.
  • Identify opportunities to optimize processes and enhance platform reliability.
  • Provide technical support to PAM users and stakeholders.
  • Offer PAM advisory services to infrastructure administrators.
  • Remediate server vulnerabilities reported by the vulnerability management team.
  • Work with stakeholders and other technical teams to collect business and technical requirements and design / deliver enterprise level solutions.
  • Communicate with the vendor to troubleshoot application issues and raise support tickets.
  • Track and manage vendor ticket resolution and provide updates to stakeholders.
  • Maintain all documentation related to configuration, processes, service records, asset inventories, administration manuals, job instructions, and support contacts.


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • 3-5 years of experience in PAM or security solution support in enterprise environments.
  • Hands-on experience with CyberArk components (Vault, PVWA, PSM, CPM).
  • Good understanding of Windows and Linux environments.
  • Familiarity with Active Directory/Azure AD, LDAP, and certificate management.
  • Experience with scripting (PowerShell, SQL) for automation and data management.
  • Demonstrated leadership, teamwork, and collaboration skills.
  • Experience with cloud PAM solutions and secrets management.
  • Familiarity with DevOps tools and CI/CD pipelines.
  • CyberArk certifications (Defender, Sentry) or equivalent.
  • Experience with PowerBI


What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
  • Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
5 Year Trend
+7%
NASDAQ

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