DescriptionPosition Summary:Reporting to the Director, Imaging IT & Support, the PACS Administrator works within a team responsible for the administration and support of PACS and related imaging technologies, teleradiology workflows, device connectivity, and image routing. This position supports remote radiologists and point-of-service implementation teams while helping maintain reliable, efficient imaging operations across the organization.
The PACS Administrator combines strong technical knowledge and problem-solving skills with clear communication, customer service, and ownership of issues through resolution. The role also works collaboratively with radiologists, internal teams, and vendors to troubleshoot technical issues, identify recurring problems, improve workflows, and support the ongoing optimization of imaging systems and processes.
Primary Responsibilities:- Manage multiple PACS environments, DICOM routers, radiologist reading workstations, and related imaging infrastructure.
- Design, implement, and optimize image routing and teleradiology workflows to improve efficiency and reliability.
- Support ancillary imaging systems and clinical workflow applications, including configuration, troubleshooting, and optimization.
- Provide responsive technical support for radiologists and their systems, including PACS, dictation, viewing applications, reading workstations, and related imaging technology.
- Support new mammography and ultrasound modality installations, including system connectivity, workflow, and coordination with point-of-service implementation teams.
- Perform troubleshooting of DICOM, modalities, network, and end-user devices related to imaging
- Manage image sharing platforms and related integrations.
- Perform DICOM image migrations
- Manage and document imaging system configurations, changes, upgrades, and updates.
Education and Experience- Minimum 2 years experience in PACS implementation and operations required
- Bachelor's degree in a related field preferred
- Hologic SecurView experience preferred
- Exposure to HL7-based workflows and system integrations preferred
Skills- Problem solving and troubleshooting skills
- Effective written and verbal communication
- Customer-focused support
- Working knowledge of image routing and radiology workflow concepts
- Ability to work collaboratively across technical, operational, and clinical teams
- Strong organizational and time management skills
Travel RequirementsOccasional Travel may be required
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Activities require a significant amount of sitting at office and work desks and in front of a computer monitor.
- Regularly required to verbally communicate, listen and give presentations as needed.
Working Environment- Work responsibilities may occur outside normal business hours.
- Periods of stress may occur.
