Requirement: Operations Support. Team Lead
Job Description: The candidate will lead the Operations Support branch, which manages the publication process from draft through final
release, media and graphics support, website content, and technical editing for CISA ISD Security Programs. This position
will assist the Program Manager in managing branch project timelines and will remain in constant communication with the
Program Manager. The Team Leader will oversee Drupal and InDesign work, product revisions and corrections, and Section
508 and Plain Writing Act compliance of public-facing products.
Key Responsibilities:
- Manage branch project timelines in coordination with the Program Manager
- Oversee the publication process from draft through final release, coordinating with publishing personnel and
stakeholders - Direct media and graphics support, including new products and revisions, corrections, and changes to published
products - Oversee website content enhancements and resource optimization using Drupal Content Management Software or
equivalent - Guide InDesign-trained personnel in producing user-friendly products for the public-facing website
- Ensure technical editing keeps reports, manuals, briefs, and publications compliant with Section 508, the Plain Writing
Act, and agency style guides - Coordinate identification and addition of external resources to the website
- Provide branch inputs to the monthly report on external-facing products and website content
Qualifications/Requirements: We are looking for a team leader with strong publications, web content, and technical editing experience who can manage
editors, graphic designers, and web staff on a Government program. The ideal candidate understands the full publication
lifecycle and Section 508 and Plain Writing Act requirements. They must coordinate closely with a program manager and
keep products on schedule.
Minimum Qualifications: - Bachelor's degree (Master's preferred) in communications, English, journalism, graphic design, or a related field
- 8+ years of experience in publications, web content, or technical editing
- Working knowledge of Drupal or an equivalent content management system
- Experience leading a team and managing project timelines
- Ability to obtain and maintain a DHS/CISA EOD and fitness determination
- U.S. Citizenship
Highly Desired Qualifications: - Experience with Section 508 remediation and Plain Writing Act compliance
- Adobe InDesign, Photoshop, and Illustrator proficiency
- Prior CISA or DHS publications or web support
- Experience with motion graphics and video editing
- Active Secret clearance
- Experience managing federal clearance and review workflows for public-facing products
Job: Full-Time
Location: Arlington, VA
Salary Range:$115,000 - $150,000 per year
Assigned Forge JobTitle: Senior Specialist
Essential Duties:- Problem Solving- Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
- Written Communication- Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
- Diversity- Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
- Ethics- Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
- Strategic Thinking- Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
- Planning/Organizing- Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks; develop realistic action plans.
- Professionalism- Tactfully approaches others; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
- Innovation- Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
- Qualifications- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Language Skills- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Mathematical Skills- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Reasoning Ability- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
- Physical Demands- The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, type, or hear. The employee is frequently required to walk, use hands to finger, handle, or feel, and reach with hands and arms.
- Work Environment- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
This job posting sets forth the basic authorities and responsibilities of this position, which may be changed from time to time as shall be determined. To perform this job successfully, an individual must be able to satisfy each essential duty.
Benefits:Forge fosters a rich company culture built on a diverse, hard-working employee base. Our staff is the core of our success and the impetus behind our decisions. In today's corporate culture, there is no longer a line between work and home life. As a result, we focused our benefits approach on the whole family.
The Forge total compensation model is based on a "choose-your-own-adventure approach" allowing each employee to create a comprehensive package of benefits and perks tailored to his or her needs. Examples of benefits included in our total compensation package include:
- Complete Flextime
- 401k With Employer Matching
- Healthcare, Including Medical, Dental, and Vision
- Health Savings Account (HSA) And Pre-Tax Premium Options
- Supplementary healthcare and family support
- Extended Short-Term Disability and Long-Term Disability
- Healthcare Insurance Deductible Paydown
- Health and Wellness Programs
- Tuition Reimbursement, Student Loan Repayment, and Education & Training Stipends
- Cell Phone / Internet Stipends
- College Saving Plans with Employer Contributions
- Alternative Work Locations and Tele-Commuting
- Employee Referral Awards
- Retention, Signing & Performance Bonuses
- Commuter Benefits
- Paid Sabbatical
