Operations Specialist (multiple positions available)

Job Title: Operations Specialist (multiple positions available)

Location: 3999 West Chester Pike, Newtown Square, PA 19073

Work Model: Hybrid Work Model

Purpose and Objective:

SAP Labs, LLC seeks an Operations Specialist (multiple positions available) at our Newtown Square, PA location to drive sustainable business and organizational performance by harmonizing process, enhancing operational efficiency, and data-driven decisions.

Expectations and Tasks:

Ensures compliance, fosters cross-functional collaboration, and develops strategic plans to achieve business targets and organizational growth. Drives the harmonization, simplification, and adoption of business while providing guidance to ensure effective implementation and compliance with security policies. Develops and implements reports, dashboards, and analytics to support business performance and decision-making. Analyzes workforce demand based on revenue planning and developing execution plans to achieve business targets. Plans and executes workface transformation measures for critical capabilities along the SAP product and services portfolio. Improves business productivity (process definition and adoption) and efficiency which contribute to the achievement of business priorities including revenue and profitability goals. Provides greater business transparency and visibility and helps facilitate business change agility. Enables lean operations by streaming, simplifying and standardizing processes and systems. Contributes and works on sub projects and activities with moderate level of complexity.

Qualifications

Education and Occupational Experience:

Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, Information Management and Business Analytics, or a related field of study and five (5) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master's degree or foreign equivalent in Computer Science, Engineering, Mathematics, Information Management and Business Analytics, or a related field of study and three (3) years of experience in the job offered or related occupation.

Qualifications/Skills and Competencies Experience:

Experience must include three (3) years involving each of the following:

• Leveraging data and reporting to analyze trends, provide input, and improve sales efficiency, forecasting, and performance metrics;
• Developing new tools and/or processes to increase the field's productivity, communication or reporting capabilities;
• Defining and developing standard reports, and ad-hoc requests leveraging efficient best practices;
• Monitoring sales processes / Demand Generation tactics and provide statistical analysis of performance metrics;
• Implementing best practices, process improvement, and source of truth for external stakeholders, via analytics and program management;
• Adhering to project standards, providing progress status on completed tasks and outstanding issues, and producing quality work in a timely manner; and
• Data analytics, Modeling and Data Visualization utilizing S/4 HANA and SAP Analytics Cloud.

Experience must involve one (1) year in the following:

• Identifying business needs and best practices for global scale;
• Improving Demand Management processes through automation, SAP Business Data Cloud and Datasphere integration, data intelligence, and AI use cases;
• Formulating business requirements and passing to Automation, Operations, and IT teams; and
• Supporting data tools including track record of realizing analytics solutions driving productivity, predictiveness, and data-driven decision-making by using A/B Testing, Machine learning models, Data mining, Hypothesis Testing, conjoint analysis and market segmentation, with experience in Python, SQL and MongoDB.

Travel: N/A

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.

Compensation Range Transparency: The annual base salary range for this position is $106,049 - $137,070. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $106,049 - $152,300. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

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Additional Information

All your information will be kept confidential according to EEO guidelines.