Operations Manager

Westerra Equipment

$80K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of managerial experience in operations, service, or branch management roles
  • University degree in a relevant field is preferred
  • Experience driving sales performance and customer growth is advantageous
  • Valid driver's license with a clean driving abstract
  • Strong problem-solving abilities and a continuous improvement mindset
  • Excellent communication and relationship-building capabilities
  • Highly organized and results-oriented

Responsibilities

  • Oversee all branch operations to ensure efficiency and profitability
  • Lead and manage the sales team to achieve revenue targets
  • Develop high-performing teams through hiring, training, and performance management
  • Foster a positive, safe, and inclusive work environment
  • Champion a customer-first culture by delivering high-quality experiences
  • Engage with customers to understand their needs and enhance business relationships
  • Accountable for financial performance including revenue and cost control

Benefits

  • Positive and inclusive workplace culture
  • Opportunity for professional growth and team development
  • Focus on community support and responsible business practices
  • Emphasis on employee training programs
  • Engagement in a customer-oriented environment
Full Job Description
Bring your Entrepreneurial Spirit to Lead our Growth

We are looking for an entrepreneurial, operations-focused leader to transform our newly expanded Edmonton branch into a proactive market leader. If you are a strategic growth-driver who empowers teams and thrives on lean execution, let us talk.

Why This is a Strong Move for You:
  • Autonomy to Remove Roadblocks: We trust you to run your branch, streamline daily workflows, and make decisions on the ground.
  • Bigger Market Leadership: Take charge of our brand-new, renovated facility and build a major market competitor in Alberta.
  • Approachable Team Culture: Lead a workplace that values family, community, and the kind of leadership that earns trust on the shop floor.


How You'll Make an Impact Here:
  • Run the Operation: Manage service, parts, and shop teams to build a positive, productive, and safe work culture.
  • LEAN Execution: Simplify processes, streamline dealership operations, and foster a team-first environment.
  • Data into Action: Utilize branch KPIs and budget metrics to make sound business decisions and drive results.


What We Offer:
  • Operational Rewards: Salary commensurate with experience plus a performance bonus program.
  • Extended Benefits: 100% employer-paid medical and dental benefits (from Day 90) covering your family.
  • Retirement Savings: 3% RRSP matching.
  • Professional Development: Manager meeting rhythm, leadership coaching, and corporate backing to help your branch win.


Position Disclaimer: This posting provides a brief overview of the position. Additional details regarding duties, responsibilities, and expectations will be provided during the hiring process as applicable.

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