Date Posted: 10/29/2026
Req ID: 50815
Faculty/Division: New College
Department: New College
Campus: St. George (Downtown Toronto)
Existing Vacancy: Yes
Description:
Your Opportunity:
The Operations Manager is a key member of the Business Services Team. Reporting to the Chief Administrative Officer (CAO), the incumbent is responsible for assisting the CAO in identifying the direction, goals and objectives for and managing all infrastructure, maintenance and operations of the three New College Buildings - Wetmore Hall, Wilson Hall and 45 Willcocks. This includes responsibility for College academic/administrative space, classroom space, dining-hall spaces and residence space housing approximately 900 undergraduate students. This position provides leadership and expertise in the planning, budgeting, execution, monitoring and evaluation of major and minor maintenance projects (in conjunction with the Property Manager) and oversight of New College facilities including day-to-day maintenance and operations of facilities and the provision of outstanding customer service. In addition, this position develops and implements policies, systems and procedures to ensure that New College meets the highest standards in the delivery of service to the New College community, visitors and customers. The incumbent ensures that New College meets the highest standards for environmental practices including waste management, materials recycling and energy efficiency. The incumbent is also responsible for the residence transitions twice a year.
Essential Qualifications:
EDUCATION:
University degree with qualifications in facilities management, engineering or architecture or equivalent combination of education and experience.
Additional knowledge of strategic planning, financial management, business management and project management required.
Expertise in managing the complexities of a multi-purpose academic/residential building desirable.
EXPERIENCE:
Minimum of 4 years' experience in facilities management.
General knowledge of building design, construction, engineering systems and operational practices.
Demonstrated experience in managing maintenance budgets and performing financial analyses of alternatives.
Experience with strategic planning with an emphasis on facilities renewal projects for older buildings.
Demonstrated experience in Health and Safety issues, Fire Prevention, Emergency Planning and Emergency Response.
Experience within a complex organizational environment would be an asset.
Experience with management and supervision in a unionized environment required.
SKILLS:
Superior project management skills.
Proficient in using the suite of Microsoft Office 365, including Word, Excel, PowerPoint, Outlook and Teams.
Knowledge of architectural and engineering drawings.
Knowledge of building and service contracts, and University contracting processes and practices.
Familiar with formulating budgets and estimates, reviewing cost reports and preparing financial projections and analyses.
Knowledge of StarRez and other facilities management database products is desirable.
Exemplary leadership ability and experience required. Knowledge of labour, employment standards, health & safety, and sound management practice is essential.
Demonstrated understanding of the Accessibility for Ontarians with Disabilities Act (AODA) laws and standards is essential.
OTHER: Superior written and verbal communication and presentation skills. Superior negotiating and mediating skills. Ability to work effectively with faculty, staff, students and members of the University and community at large.
Closing Date: 11/09/2026,11:59PM ET
Employee Group: Salaried
Personnel Subarea:PM
Appointment Type: Ancillary Operations
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 3 -- Hiring Zone: $97,336 - $113,558 -- Broadband Salary Range: $97,336 - $162,224
Job Category: Facilities/Ancillary Services
