Your Compliance Expert!Tanknology, a United Uptime Services Company, a fast-growing leader in the petroleum services industry, is looking for experienced, energetic, hardworking Operations Manager, you will receive on-the-job training to gain a comprehensive understanding of fuel management for facilities with above and below-ground storage systems. This role involves learning about the equipment, documentation, and procedures necessary for conducting inspections.
What You Will Do:Responsibilities will include establishing business plans, developing marketplace opportunities, overseeing internal processes, and providing employee leadership in the achievement of common goals.
How You Will Do It:- Own safety across the Northeast business, ensure customer and organization policies and procedures are adhered to.
- Leads a team of field service personnel in a common direction aligned with the organization's core values.
- Provides leadership to the functions of field service personnel and office staff.
- Maintains positive employee relations and maximum productivity by fostering open communication throughout the region.
- Build a talent bench. Own the development and succession planning for all levels of leadership in the region.
- Own driving capacity of field service personnel headcount including hiring and retention
- Own the operational relationship of Northeast customers to ensure customer satisfaction
- Lead / participate in customer contract negotiation leveraging corporate legal counsel where needed
- Participates in key customer visits / sales calls, lead operational reviews with the customer
- Solution and problem-solving mindset to ensure customer issues are being addressed in region and beyond with applicable customers
- Responsible for the Northeast P&L and all related decisions impacting revenue and profit (i.e. staffing, expenditures, etc)
- Own the overall financial health of the Northeast business including decision making balancing growth and profitability
- Own growth of the Northeast business. Partner with sales to identify growth areas and ensure delivery capability.
- Ownership of business renewals for the Northeast business
- Leads forecasting process and monitors financial performance on a monthly basis against plans and forecasts.
- Approves estimates for new contracts with key assigned accounts
- Attend and participate in corporate strategy meetings and initiatives
- Stay current on state and local regulations that deal with UST/AST
- Verify required testing and inspection procedures and time frames within federal, state, county and city regulations
- Participation at industry events, including trade shows, conferences and committee meetings
- Ensure there's always capacity in the region to schedule inspectors, confirm dates and times with customers according to specifications • Review test results as needed • Notify customer and necessary agencies on failures • Handle customer calls/emergencies
