Your Role & ImpactThe Manager II, Operations is responsible for the day-to-day operations of an assigned TrueCare Federally Qualified Health Center (FQHC) site or department including direct and indirect supervision of 35 or more employees. This role focuses on tactical execution and frontline management, including staff supervision, clinical flow, and operational compliance. The Manager II, Operations ensures health center policies and procedures are followed consistently, patient access and flow are optimized, and a high standard of patient-centered customer service is delivered. This position partners closely with site clinical leadership to support operational performance, program requirements, and quality improvement initiatives.
What We're Looking For- Bachelor's degree in health services administration, business administration, public administration, public health, or a related field or an equivalent combination of education and professional experience relevant to the position.
- A minimum of five (5) years' experience in a medical, health, or social services setting.
- A minimum of three (3) years' management or supervisory experience.
- Knowledge of medical terminology, legal and technical aspects of a medical records system, and ICD-10 and CPT codes.
- Bonus points if you're bilingual (English/Spanish) or have community clinic experience!
Why Join UsWe're a mission-driven healthcare organization committed to making quality care accessible for everyone. Here, you'll have the opportunity to:
- Provide care that truly impacts the community
- Coach and develop staff
- Work with a collaborative, supportive team
Perks & Benefits:- Competitive pay
- Generous paid time off
- Low-cost health, dental, vision & life insurance
Join us in developing future healthcare leaders!
The pay range for this role is $104,827 to $162,482 per year.
Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.
