5-7 years of experience in operations management or related field
Strong customer service and communication skills
Proven problem-solving abilities and attention to detail
Experience supervising unionized labor
Ability to work independently and lead teams
Familiarity with Terminal Operating Systems is a plus
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Must be able to obtain a TWIC card
Responsibilities
Direct and supervise labor throughout the terminal
Coordinate scheduling and pricing of terminal services
Monitor truck queue and terminal traffic for safety and productivity
Resolve personnel issues as they arise
Collaborate with internal departments and governmental agencies
Participate in established safety programs
Ensure compliance with safety and operational standards
Benefits
Comprehensive health coverage including medical, dental, and vision
Basic life insurance plus optional voluntary life insurance
Flexible spending options for healthcare and dependent care
Paid time off including vacation, holidays, and sick leave
401(k) retirement plan with company match
Access to professional development and training resources
Wellness support including mental health resources and wellness events
Inclusive team culture with regular events and recognition programs
Full Job Description
Job Description & Duties:
A growing stevedore and terminal operating company is seeking a highly motivated individual to work as a Operations Manager. Successful candidate must be able to work in a fast paced, drug free environment. Candidate will have to direct and supervise labor throughout the terminal. Candidate will also coordinate with Operations to assist with scheduling and pricing of various terminal services. Candidate will monitor truck queue and terminal traffic in order to meet all safety and productivity standards, and assist to resolve personnel issues when they arise. Candidate will also coordinate with other internal Company Departments, as well as Governmental Agencies, when required.
Individuals should possess the following qualities:
Excellent customer service, communication, and organizational skills.
Strong attention to detail.
Ability to solve problems, look ahead to avoid problems, and follow work through to completion.
Must be a team player with a positive attitude and have the ability to supervise and direct groups of unionized individuals.
Must be able to assume a leadership role, work independently, and participate in an established safety program.
Ability to coordinate with internal departments, customers and their agents, and vendors.
Good correspondence and computer skills (Word, Excel, Outlook, etc.) with the ability to learn in-house network.
Ability to work the occasional Holiday or weekend shift when required.
Must be able to obtain a "TWIC" card.
Experience with Terminal Operating Systems a plus.
What We Offer:
We believe that taking care of our team is just as important as the work we do. Here's what you can expect when you join us:
Comprehensive Health Coverage - Medical, dental, and vision plans for you and your family
Life Insurance - basic life insurance provided by the company plus voluntary life insurance available for purchase
Flexible Spending - Healthcare and Dependent Care Flexible Spending available plus Transit and Parking options
Paid Time Off -PTO, vacation days, holidays and extended sick leave
Retirement Plans - 401(k) with company match to help you plan for the future
Professional Development - Access to training, conferences, and learning resources
Wellness Support - Mental health resources, company wellness events, financial incentives for wellness programs
Team Culture - Inclusive, collaborative environment with regular team events and recognition programs
We're committed to creating a workplace where you can thrive-personally and professionally.
