Bachelor's degree required; equivalent experience may be accepted.
3-5 years in food production supervisory or management role.
1-3+ years in a food production or manufacturing setting.
Experience managing Variable Production Systems and schedules.
Strong communication and interpersonal skills.
Proven track record in improving processes and leading change.
Good analytical and conceptual abilities.
Responsibilities
Plan and manage departmental productivity, quality, and safety.
Control department expenses through effective manpower planning.
Ensure compliance with relevant regulations and quality standards.
Oversee timely and accurate production of food and equipment.
Investigate customer quality issues and implement corrective actions.
Maintain strong relationships with internal and external customers.
Provide operational data for business planning and budgeting.
Benefits
Promotes a culture of safety and accountability.
Opportunities for career development and coaching.
Participation in company initiatives like Global Quality Standard and HACCP.
Focus on continuous improvement and process optimization.
Full Job Description
Posting Start Date: 8/19/26
Job Title: Operations Manager - Commercial Food Production Job Location: San Jose-USA-95110 Work Location Type: On-Site Salary Range: $93,618.64 - 105,320.00
Role Purpose Statement
At our San Jose operation, excellence in food production starts with exceptional leadership.
Our San Jose team is looking for an Operations Manager to lead the Cold Food Department, managing frontline leadership and production teams responsible for delivering safe, high-quality products to our customers.
This role requires a strong collaborator who can build partnerships across departments, drive continuous improvement, and create a culture of accountability, safety, and exceptional service while ensuring daily production goals are achieved.
Main Accountabilities
Strategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.
Responsible for department costs to budget through effective manpower planning, scheduling and overtime usage
Ensure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulations
Ensure on-time and accurate production in the preparation of food/equipment and catering of flights
Investigate customer quality issues, develop and implement corrective actions
Maintain an ongoing, positive and pro-active relationship with all internal and external customers
Attend the daily operations briefing
Ensure par levels of customer inventory and customer specific goods
Provide data for the development of an annual business plan and budgeting for the department
Ensure optimal deployment of human, technical and material resources in the department
Initiate and control continuous optimization of processes
Leadership
Ensure that the area of responsibility is properly organized, staffed and directed
Guide, motivate and develop the subordinate employees within the Human Resources Policy
Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
Make the company's values and management principles live in the department(s)
Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations
Participate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety
Knowledge, Skills and Experience
Bachelor's degree required; equivalent combination of education and relevant experience will be considered.
3-5 years of food production experience in a supervisory or management role required.
1-3+ years of experience working in a food production or manufacturing environment.
Experience in using and managing Variable Production Systems and schedules
Strong presentation, communication, training and interpersonal skills
Proven success in improving work processes and leading change in a complex, fast environment
Excellent analytical and conceptual skills
Demonstrable record of understanding and meeting customer expectations
Proven track record of understanding the drivers of product and labor cost variances
Good knowledge of Microsoft Office and Windows-based computer application
