About the Role The Operations Manager role has two parts, and both matter equally.
The first is regional: you own the full operational outcomes for a portfolio of roughly five DashMart sites and the managers who run them. Your goal is to develop your Site Managers into highly functional, largely self-sufficient operators - not because you're hands-off, but because your coaching makes them better.
The second is strategic: every OM in Canada owns and leads at least one active, centralized workstream designed to improve results across the entire DashMart Canada network. These workstreams span a broad range of operational priorities, from inbound and outbound efficiency and facility-cost management to data reporting and dashboarding, quality controls, and process design.
This is a senior, cross-functional role for someone who can operate as a regional P&L owner and a strategic contributor simultaneously. You report to the Senior Operations Manager, Canada.
We're excited about you because...- 5+ years of operations leadership experience, including at least 3 years experience managing other managers with P&L accountability
- Demonstrated ability to lead cross-functional work alongside product, engineering, or central teams; you know how to drive outcomes without direct authority
- Analytically strong - you extract strategic insight from data and can build the analysis that changes a decision; comfort with Sigma, Excel, or SQL is an asset
- Experience with multi-site or large-scale operations, including direct P&L accountability • Strong organizational instincts - you can manage your region and your work streams simultaneously without letting either slip
- A builder's mentality; you design from first principles, not from templates • Unafraid of ambiguity - you make good calls with incomplete information and stay focused when priorities shift
- Flexibility across geographies and schedules. This role requires presence across your sites and availability when the business needs it.
CompensationActual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia.
$82,500-$103,000 CAD
