Bachelor's degree in Business or related field, or equivalent experience
4+ years in operations, program coordination, or contract administration
Ability to read and interpret contracts and purchase orders
Strong organizational skills and follow-through
Clear communication skills across teams and with customers
Comfortable building structure and processes in a growing company
Proficient in SharePoint, Excel, and Teams
Responsibilities
Track program status, hours, and risks with PMO
Review purchase orders against contracts and resolve mismatches
Maintain current contract documentation and change tracking
Resolve customer issues related to delivery or documentation
Improve usage of SharePoint, Monday.com, Teams, and other tools
Support rollout of new systems like payroll and HR tools
Provide the CEO with clear operational updates and flag risks early
Ensure billing accuracy and project profitability
Benefits
Real impact on program operations and team functionality
Opportunity to shape processes in a growth stage company
Direct reporting to the CEO with input on operational decisions
Full Job Description
Operations Manager Location: Hybrid, Portland, OR (4 days on-site per week) | Salary: $105K to $135K + Benefits
THE ROLE You'll keep operations running smoothly across programs, contracts, and internal systems. That means making sure what we promised customers matches what we're tracking internally, improving how information flows between teams, and strengthening the processes that run the business. This role reports to the CEO and works closely with PMO, Engineering, HR, and Procurement.
WHAT YOU'LL DO Programs & Contracts
Track program status, hours, and risks with PMO.
Review POs against contracts; flag and resolve mismatches with customers.
Keep contract documentation and change tracking current.
Help resolve customer issues related to delivery or documentation.
Internal Systems & Processes
Improve how we use SharePoint, Monday.com, Teams, and other tools.
Support rollout of new systems (payroll vendor, HR tools, document management).
Standardize processes as the company grows.
Make sure the right people get the information they need on time.
Reporting & Coordination
Give the CEO clear operational updates and flag risks early.
Keep timekeeping and documentation consistent.
Coordinate across PMO, Engineering, HR, and Procurement.
Oversee billing accuracy and project profitability, and make sure bill rates and margins are correct.
Coordinate with the bookkeeper on AP/AR: review and flag issues, while the bookkeeper handles transactions.
Impact: Your work keeps what we promise customers aligned with what we track internally, so the CEO and program teams can make decisions with accurate, current information.
WHAT YOU BRING Required
Bachelor's degree in Business or a related field, or equivalent experience.
4+ years of experience in operations, program coordination, or contract administration.
Ability to read and interpret contracts and POs.
Strong organization and follow through.
Clear communication across teams and with customers.
Comfort building structure and process in a growing company.
Proficiency with SharePoint, Excel, and Teams.
Preferred
Aerospace or project-based engineering environment experience.
WHY ALTITUDE
Real Impact: Your work directly affects how programs run and how teams function.
Growth Stage: We're building infrastructure as we scale, so you'll shape processes rather than inherit established ones.
Leadership Visibility: Direct reporting to the CEO with real input on operational decisions.
CONDITIONS OF EMPLOYMENT
Hybrid role in the Portland, OR metro area, on-site 4 days per week
Background check required
Must be authorized to work in the United States
Some Altitude Aerospace projects are subject to U.S. export control laws (ITAR/EAR) and may require U.S. person eligibility
