McKesson

Night Shift Operations Supervisor

McKesson • $60K — $100K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of leadership experience in warehouse or distribution environments
  • Strong coaching and mentoring skills
  • Ability to manage employee performance and operational KPIs
  • Experience in fast-paced, high-volume operations
  • Knowledge of warehouse management systems (WMS) and inventory control principles
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office Suite, especially Excel and Outlook

Responsibilities

  • Lead and develop a team of 20-25 night-shift associates
  • Oversee daily warehouse operations including receiving, picking, and shipping
  • Monitor workflow to meet service and productivity goals
  • Promote a strong safety culture and ensure compliance with regulations
  • Analyze operational data to identify improvement opportunities
  • Collaborate with cross-functional teams to resolve challenges
  • Conduct performance evaluations and support employee engagement initiatives

Benefits

  • Comprehensive health and wellness programs
  • Employee development and training opportunities
  • Positive and inclusive work environment
  • Quarterly management bonus opportunity
  • Support for work-life balance initiatives
Full Job Description
Job Description

McKesson is a global healthcare services and solutions leader focused on improving patient care through innovative distribution, supply chain, and operational excellence. Our Distribution Center teams play a critical role in ensuring healthcare products reach customers safely, accurately, and on time.

Role Overview

The Operations Supervisor - Night Shift is responsible for leading and directing all night-shift operations within McKesson's Conroe Distribution Center. This role oversees a team of approximately 20-25 associates and is responsible for driving safety, productivity, quality, employee engagement, and operational performance across warehouse and distribution activities. The successful candidate will serve as a hands-on leader, spending the majority of their shift on the warehouse floor coaching associates, resolving operational challenges, and ensuring service and performance expectations are consistently achieved. The Operations Supervisor partners closely with warehouse leadership, operations teams, transportation, inventory control, and support functions to drive operational excellence while fostering a positive and inclusive work environment.

Location: Conroe, TX (Onsite)

Compensation: Target salary range of $72,000-$75,000 plus quarterly management bonus opportunity.

Key Responsibilities
Team Leadership & Employee Development
  • Lead, coach, and develop a team of approximately 20-25 warehouse associates on the night shift.
  • Provide ongoing performance feedback, coaching, recognition, and development opportunities.
  • Conduct performance evaluations and assist with corrective action and disciplinary processes when necessary.
  • Support employee engagement, retention, and team-building initiatives.
  • Foster a safe, inclusive, and accountability-driven culture.

Distribution Center Operations
  • Oversee daily warehouse operations including receiving, put-away, picking, packing, shipping, and inventory control.
  • Monitor workflow and staffing levels to ensure service levels and productivity goals are achieved.
  • Ensure accurate execution of operational processes and company standards.
  • Coordinate shift start-up activities, labor planning, staffing adjustments, and end-of-shift reporting.
  • Maintain operational continuity and communication across shifts.

Safety, Quality & Compliance
  • Promote a strong safety culture and ensure compliance with all company policies, procedures, and OSHA regulations.
  • Conduct safety discussions, observations, and shift meetings.
  • Ensure quality standards are consistently maintained throughout warehouse operations.
  • Investigate and address operational issues, safety concerns, and process discrepancies.
  • Support compliance with company operational and regulatory requirements.

Operational Performance & Process Improvement
  • Monitor departmental KPIs and operational metrics.
  • Analyze reports and operational data to identify trends and improvement opportunities.
  • Allocate labor, equipment, and resources effectively to maximize productivity.
  • Identify process bottlenecks and implement corrective actions.
  • Drive continuous improvement initiatives that enhance efficiency, quality, and associate engagement.

Cross-Functional Collaboration
  • Partner with peer supervisors and leadership teams to ensure smooth transitions between shifts.
  • Communicate operational updates, staffing concerns, and performance results to leadership.
  • Collaborate with inventory control, transportation, maintenance, and warehouse support teams to resolve operational challenges.
  • Support site-wide initiatives and operational objectives.

Minimum Requirement

Typically has 3+ years of subject matter experience including exhibiting leadership capabilities. .

Education

High School Diploma or GED required.

Bachelor's degree in Supply Chain, Logistics, Business Administration, or a related field preferred.

Critical Skills
  • 3+ years of experience leading frontline teams in a warehouse, distribution, production, manufacturing, or logistics environment.
  • Experience managing employee performance, productivity, and operational KPIs.
  • Strong coaching, mentoring, and employee development capabilities. [
  • Ability to lead teams through operational challenges while maintaining employee engagement.
  • Experience working within a fast-paced, high-volume operational environment.
  • Knowledge of warehouse management systems (WMS) and inventory control principles.
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office Suite, including Excel and Outlook.
  • Working knowledge of safety regulations and warehouse best practices.

Specialized Knowledge & Skills
  • Demonstrated ability to build trust and credibility with frontline associates.
  • Strong problem-solving and decision-making skills.
  • Ability to balance operational execution with employee development and retention.
  • Experience driving accountability while maintaining a positive leadership approach.
  • Ability to prioritize multiple competing responsibilities in a dynamic environment.
  • Strong organizational and time-management skills.
  • Comfortable spending the majority of the workday on the warehouse floor supporting associates and operations.
  • Experience leading diverse teams and fostering a culture of inclusion and respect.
  • Pharmaceutical distribution experience is helpful but not required; leaders from manufacturing, production, retail distribution, and other large-scale distribution environments are encouraged to apply.
  • Ability to work evening and overnight schedules in a fully onsite leadership role.

What Success Looks Like

The ideal candidate is a people-first leader who enjoys coaching associates, developing talent, and creating a positive work environment while achieving operational goals. Successful candidates will have examples of leading teams through challenges, improving performance through coaching, and maintaining a high level of engagement in a fast-paced distribution center environment.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$60,200 - $100,400

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ

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