2-5 years of project management or consulting experience, ideally with NetSuite ERP implementations.
Proficient in Word, Excel, PowerPoint, Microsoft Project, and Smartsheet.
Strong written and verbal communication skills for impactful presentations.
Experience in managing executive relationships and negotiating large deals.
Willingness to travel 10-20% for client engagement.
Bachelor's degree in a related field or equivalent experience.
Familiarity with ERP distribution applications, manufacturing, or warehouse environments is preferred.
Curiosity about AI-enabled tools and their application in project management.
Responsibilities
Oversee resources, timelines, scope, and customer expectations for project success.
Serve as the main point of contact for clients, managing communication and escalations.
Generate and deliver project plans and cost estimates, managing change requests.
Collaborate with internal teams to ensure seamless project deliverables.
Participate in post-Go-Live activities to support key accounts.
Benefits
Join a culture that values growth, collaboration, and innovation.
Work alongside a passionate team dedicated to customer and employee success.
Full Job Description
NetSuite Project Manager
USE (Jacksonville, FL) or Remote EST
What You'll Do:
Manage Projects: Oversee resources, timelines, scope, and customer expectations to ensure successful project completion.
Client Interaction: Establish yourself as the main point of contact for clients, managing communication and escalations.
Strategic Planning: Generate and deliver project plans and cost estimates, manage change requests, and negotiate project scope changes as well as managed service agreements.
Cross-Functional Collaboration: Work with internal teams to manage project deliverables and ensure seamless service.
Post-Implementation Support: Participate in post-Go-Live activities for key accounts to ensure ongoing success.
What You Bring:
Proven Success: 2-5 years of project management and/or consulting experience, preferably with NetSuite ERP implementations.
Technical Skills: Proficiency in Word, Excel, PowerPoint, Microsoft Project, and Smartsheet. Functional experience with ERP systems, especially NetSuite, is a plus.
Excellent Communication: Strong written and verbal communication skills, with the ability to deliver impactful presentations.
Negotiation Skills: Experience managing executive relationships and closing large deals including managed service agreements.
Willingness to Travel: Ready to travel up to 10-20% to connect with clients and facilitate project delivery.
A Bachelor's degree in a related field or equivalent work experience.
Experience with ERP distribution applications, manufacturing, and/or warehouse environments is desired.
Some technical or application functional NetSuite experience is a plus.
Curiosity and comfort with AI-enabled tools, with the ability to identify new ways to apply them to project management and share best practices with the team.
Why You'll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a NetSuite Customer Success Project Manager, you'll work alongside a passionate team dedicated to making a difference-both for our customers and our employees.
Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status).
General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.
