Strong interpersonal and customer-centric attitude
Ability to collaborate as part of a team
Willingness for background check and drug testing
Ability to travel up to 15%
ServiceNow or comparable case management implementation experience preferred.
Responsibilities
Serve as primary contact for ServiceNow project customers
Project manage all dimensions of ServiceNow projects
Lead project initiation, execution, and closure activities
Coordinate workshops and deployment activities with customers
Provide timely communications and status reports to customers
Evaluate and mitigate project risks
Demonstrate understanding of project management methodologies
Develop insights into implemented products and customer business
Engage in pre-sales activities as necessary
Deliver high-quality results and maintain agility.
Benefits
Competitive Health Benefits
401K with a 3% contribution
Vacation and Volunteer Benefits
Opportunity to work with world-class colleagues.
Full Job Description
Seeking: ServiceNow Project Manager
Who We Are:
At Stridepath Consulting, we specialize in transforming employee experiences through ServiceNow's HR platforms. As a dedicated ServiceNow partner, we combine deep platform expertise with a sharp focus on delivering real value for our clients. What sets us apart isn't just what we do, but how we do it: our team lives by the values of T.H.I.S., Team First, Humble, Innovative, and Service-Oriented. We're building a world-class service organization that leads with heart, delivers with precision, and drives meaningful change at scale. We don't just aim to lead, we are the leader in ServiceNow HR solutions.
What We're Looking For:
Project Manager. The Project Manager is an intricate member and leader of our project teams who instinctively knows how to incorporate lessons learned from past projects to their current work. Understands the need to build on the extensive knowledge of what works and more importantly... what doesn't work. PMs drive our projects to success!
Be the One to:
Serve as primary customer contact for professional service projects on the ServiceNow platform
Project manage all aspects of ServiceNow projects for our customers
Lead project initiation, project execution, and project close activities
Coordinate and schedule key workshops, and development, testing, and deployment activities with customers
Engage in timely and effective communications to customers, provides status reports, and facilitate executive steering committee meetings
Evaluate the risks, anticipate issues, mitigates, and resolves
Demonstrate expert understanding of project management methodologies and principles
Develop a keen understanding of the products we implement and our customer's business
Participates in pre-sales activities as needed
Deliver excellence
Be agile, stay agile
What You Need:
3 - 8 years of experience leading Enterprise Software deployments as a consultant or internal project manager
Willingness and ability to complete background check and drug testing to work on Federal, State, and Local agency projects
Ability to travel up to 15%
ServiceNow or comparable case management implementation experience- PLUS
What We Offer:
Competitive Health Benefits
401K with a 3% contribution
Vacation and Volunteer Benefits
World-class co-workers
Stridepath Consulting is an Equal Employment Opportunity Employer -race/ color/ religion/sex/ sexual orientation/ national origin/age/ disability/ gender identity/veteran status.
