The Role:Reporting to Marc McCoy, Director of Services, you'll own CommunityGPO's national preferred vendor program end to end: vendor selection, MSA negotiation, rollout to Member Companies, and the revenue and margin results. You'll also lead the Regional Preferred Vendor Managers who execute the program in local markets.
Location: Hybrid - Chicago, IL
Responsibilities:- Select, vet, and onboard national vendor partners across categories including trash removal, utilities, maintenance, and professional services
- Negotiate master service agreements (MSAs) that leverage the collective's national scale for favorable pricing and terms
- Own national revenue and margin targets for the preferred vendor program; analyze participation and margin by category and take corrective action on underperformers
- Analyze MC client financials and market trends to identify new national revenue opportunities
- Build and maintain the National Vendor Playbook (standardized onboarding, SLA, and performance protocols), working with internal and offshore teams to reduce administrative friction
- Lead, coach, and review Regional Preferred Vendor Managers, aligning regional execution with national strategy
- Serve as primary contact for strategic national vendors and high-level escalations; enforce SLA and quality compliance
- Educate MC leadership on the program's value and deliver monthly reporting and insights to the Director of Services and executive leadership
Requirements- 5+ years in vendor management, strategic sourcing, procurement, or vendor partnerships, including national or multi-market programs
- Demonstrated experience negotiating master service agreements or national vendor contracts
- Experience owning revenue and/or margin targets for a vendor, partnership, or purchasing program
- 3-5 years of people leadership, including managing managers or regional leads
- Strong financial analysis skills: participation, margin, and category performance analysis [add specific tools/systems if required]
- Experience building standardized playbooks, SLAs, and performance reporting across distributed teams
Nice to Have:
- Experience in community association management, property management, multifamily, or facilities services
- Experience with a group purchasing organization (GPO) or member-based buying program
- Experience working with offshore teams
Benefits- $125,000 base salary
- Bonus tied to successful completion of quarterly goals
- Health Insurance, Dental, Vision, 401k, Unlimited PTO
