National Community Engagement Director

National Community Engagement Director
Sharing Excess | Full Time | Remote (U.S.-based, with national travel as needed)
Senior Leadership
Reporting Relationship

Reports To: Chief Impact Officer (Nourhan Ibrahim)
Direct Reports: Community Engagement and Volunteer Managers, Regional Coordinators, Volunteer Leadership Teams
Key Partners: Programs, Development, Communications, Marketing
Scope: National, multi-site

Role Overview

The National Community Engagement Director will lead the vision, strategy, and execution of Sharing Excess's community engagement efforts across the United States. This role is responsible for building a scalable, people-centered engagement ecosystem that drives volunteerism, strengthens partnerships, and expands grassroots impact nationally.

You will oversee the full lifecycle of engagement-from volunteer pathways and chapter development to national partnerships and community storytelling-ensuring alignment with organizational growth and mission delivery. This leader will operate at the intersection of strategy, operations, and culture, building a movement of individuals and communities committed to food access and systemic change.

Key Responsibilities

National Strategy & Leadership

• Design and execute a comprehensive national community engagement strategy aligned with organizational growth goals
• Build scalable systems for volunteer recruitment, onboarding, retention, and leadership development
• Serve as the organizational leader for community engagement, setting vision, priorities, and success metrics

Team & Infrastructure Development

• Lead, mentor, and grow a high-performing national community engagement team
• Develop frameworks, toolkits, and systems that ensure consistency and excellence across all regions
• Create clear pathways for volunteer leadership, including ambassador and chapter models

Volunteer & Community Engagement

• Oversee national volunteer pipeline development to support operational and programmatic needs
• Build innovative engagement initiatives that deepen connection, retention, and long-term commitment
• Champion a culture where volunteers are recognized as core mission drivers
• Own strategy and execution for national and local education on Sharing Excess mission and community

Partnerships & External Engagement

• Establish and grow strategic partnerships with community organizations, corporations, and local leaders
• Represent Sharing Excess at national conferences, convenings, and public forums
• Collaborate with communications to elevate community voices and tell impactful stories

Chapter & Network Expansion

• Lead the expansion of Sharing Excess's chapter model across key markets
• Develop resources, standards, and support systems for chapter success and alignment
• Identify opportunities for regional and national growth through community-driven initiatives

Data, Impact & Operations

• Define and track KPIs related to engagement, volunteer retention, and program impact
• Use data-driven insights to refine strategy and improve performance
• Establish policies, compliance standards, and best practices for community engagement programs

You'll Have

• 7+ years of experience in community engagement, volunteer management, or related fields, including national or multi-site leadership
• Proven success building and scaling engagement programs, volunteer systems, or grassroots initiatives
• Experience managing and developing high-performing teams
• Strong strategic thinking with the ability to execute and operationalize ideas at scale
• Exceptional communication and relationship-building skills across diverse audiences
• Experience using data and metrics to drive decision-making

It's Amazing If You Also Have

• CVA (Certified in Volunteer Administration) or equivalent
• Experience with chapter-based or decentralized organizational models
• Background in community organizing, grassroots mobilization, or advocacy
• Experience with volunteer management platforms (e.g., Galaxy Digital, Better Impact)
• Experience in high-growth startups or fast-paced nonprofit environments
• Public speaking or national conference experience

You'll Be Successful If

• You lead with people at the center and build authentic, lasting relationships
• You think in systems and enjoy creating scalable infrastructure from the ground up
• You operate with an entrepreneurial mindset and adapt quickly to change
• You communicate with clarity, energy, and purpose across all levels
• You are deeply motivated by mission-driven work and community impact

Salary Range

$85,000 - $110,000 annually, commensurate with experience and location

Benefits & Perks

• Unlimited Paid Time Off (PTO)
• Fully Covered Health Benefits (Medical, Dental, Vision)
• 401(k) with Company Match
• Paid Family Leave
• Flexible Work-From-Home Schedule
• Wellness Stipend
• Technology Reimbursement (cell phone, internet)
• Professional Development Support